Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Is it 10 or 15 business days for a buyer to ship a return?

I have a buyer who started a return Dec 15. More than 10 business days have passed and no return was shipped. I called to have it closed, and they told me it's 15 business days. Did I miss something? I know I have had non-shipped returns closed after...

In need of help

I sold something on eBay and tested it out before shipping it and it is not longer in working condition. The problem is I already printed the shipping label and it marks the order as "Shipped" and I can not cancel the order. I don't know what to do a...

USPS insurance claim question

We shipped a order to our buyer using Priority Mail Flat Rate with signature confirmation, packed the items perfectly and sent it on its way (we ship these kinds of order frequently without problem) The box showed up to our buyer looking like it had ...

eBay standard envelope for cards etc

Trying to get the feature to work. I can input it as the shipping option when I post but I can’t use it when printing my label once my item sells.

Shipping

When using ebay trading card shipping, What type package do you select down below in the shipping info and measurements. Letter? Large letter , thin package?

tracking

Seller says the tracking is back in order ad should be arriving soon! Why did it go to NY then NC. then and now in jersey ? The previous tracking was from NC up to Roanke,Va. {near me} then NJ ,then NY! I was getting ready to take the previous tracki...

Still in transit

I sold an item a little over 30 days ago, and it was going to a apo, and the tracking still say's in transit, so of course the guy opened a case. I sent it and the post office sent it on to the next location. Will ebay side with the buyer and refund ...

EBay International Global Shipping Tracking # ESUS

If you ship internationally via EBay International Global shipping, you will create a Tracking # with ESUS_________ when you try to track it via the EBay Item Tracking, the tracking info is not complete. If a customer says they did not receive, Ebays...

Shipping framed and glassed art multiple pieces

Hi, all! I have a pair of framed (w glass) prints that are selling together. They are 18x13" each and weigh about 2lb 12oz each. I have shipped glassed, framed pieces before (with miraculous luck and OCD attention to packing, but I am not sure if I a...

Resolved! USPS Shipping Adjustment - USPS Credit reclaimed by eBay?

Interesting situation. I used eBay shipping on a sales transaction and subsequently received a shipping cost adjustment, $1.76 upcharge, no big deal. Here is a screenshot of the original charge: I disputed through USPS and after several months of fol...

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Shipping Issues

Will eBay take into account that we lost power in Michigan due to a bad storm and we're not sure when we'll get it back. I don't want a negative mark because of no power.

Global Shipping calls items "restricted"

Change your eBay settings to avoid this corrupt company! The Global Shipping program has a terrible record AND a history of suddenly declaring all types of items "restricted" and then KEEPING the items. Buyer gets refund, but seller basically has the...

USPS Shipping to New Zealand

Hi i was wondering if anyone would know how long it takes to het a package sent from Orlando to New Zealand? It was shipped 30th of July, It was either sent by Priority international or First Class package.Seller has lost tracking Would love to know ...

Universal Postage Union - US subsidizing Chinese import/sellers

We all read that the USPS will increase our shipping costs even sooner then usual for the holidaysand Ebay who will get to collect even more $$$ on our shipping cost FVF without moving a finger. Does anyone remember the Universal Postage Union China ...

How long does it take a Parcel to leave the USA

Hicould someone help me? Roughly how long does it take for a international letter/ Parcel sent USPS first class international before it leaves the USA to its destination? Sent from Orlando ThanksJoy