Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Under paid shipping FedEx shipping charged to me

Had Package Weight And Dimensions Verified At FedEx when I dropped off, all was good, what can be done about this, underpaid charge was $18.18, how do you dispute this, bought and printed my label thru eBay. Are the shipping calculations wrong on eBa...

User avatar by Thrill-Seeker
  • 1216 Views
  • 11 replies
  • 1 helpful

Shipping from Puerto Rico

Hello. Ive been trying for 4 days now to purchase a shipping label to send a package to the US without any success. Im located at Puerto Rico. Ebay posts a message saying “return province not valid”. Can someone help me troubleshoot this? I know it c...

Shipping very large items - Kids Ride on toy

Hello CommunityI have a large powered ride on toy that is showing $200-300 to ship. How can I ship cheaper? I see people selling the same item for $250 (like me) and offering free shipping? I looked at freight shippers, and they are even more than UP...

Shipping label cost $147.45?

How can a shipping label cost $147.45 for one item, And the ship cost was only $78? I did not even use the label and I got charged $147.45.This insane!

Fees for canceling an order...

My listing state shipping only in the contiguous US. The buyer live in Puerto Rico. I had to cancel the order because first, the cost for postage is only inside the US. When I canceled the order, I think it charged me $2.00. Why? Or am I mistaken on ...

Another Scam Address: 8454 NW 70th St Miami FL 33166

I came across a prior post in the eBay Community's Buying & Selling section concerning fraudulent addresses, and now I've encountered another one that closely resembles those, albeit with a slight variation in the street number. The address in questi...

User avatar by Not applicable
  • 4356 Views
  • 16 replies
  • 2 helpful

Resolved! Item not delivered but shows it was shipped

I ordered a DVD on April 7. Shows it was shipped tracking stops at April 9. It is now Apri. 29.th. I've sent a message to the seller one week ago with no reply. What can I do if I never receive the dvd?

User avatar by Pathfinder
  • 132 Views
  • 4 replies
  • 0 helpful

Will Fedex charge Additional Handling Surcharge for a 2-lb triangular tube 37" long, 7"x7"x7" ?

Fedex shipping - my own package - a triangular tube. Will Fedex charge me an Additional Handling Surcharge for a 2-lb triangular tube 37" long, 7"x7"x7" ? My understanding of the confusing Fedex manuals is that the surcharge is triggered when the len...

Looks like I used same USPS shipping label twice, was scanned and accepted at counter, now what?

Wanted to send additional item to a user for a completed and delivered order. Went to shipping labels , found last delivered order. Used drop down to purchase another label, page was standard one with package dimensions and weight. My default for QR/...

Lost package reappeared after USPS paid insurance claim

I had a priority package that truly seemed lost so I filed a claim, refunded buyer, and deposited the check usps sent me. Over a month later, the tracking has started to update again. Anyone know what happens now? Usps help page says I can have it ba...

Shipping fee shortage?

I won a bid on an auction and paid the entire amount, including shipping via a credit card, the shipping cost seemed low.Three weeks have gone by, the seller still hasn't shipped my purchase, I messaged him twice and was ignored twice.The seller has ...

User avatar by Adventurer
  • 267 Views
  • 6 replies
  • 0 helpful
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