Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Resolved! Buyer opened a return case as soon as receiving iPad Mini

Oh my god! I just don't even know what to do with this seller anymore. I have had to call the Police and Action Fraud because I know 100% that I sent them a working, non-damaged iPad Mini A1432 but they claim it arrived damaged. I listed it for £40 w...

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User avatar by Adventurer
  • 772 Views
  • 9 replies
  • 2 helpful

Shipping to Hong Kong

I have never had any problem shipping to Hong Kong, I even sold "Learn English" software there back in the 1990's, but this time, the item is a $500 item. I was wondering what would be best way to ship: 1. Ebay International Standard Delivery 2. USPS...

Hi

About my order. When I checked the status of my order using the tracking number they said the tracking number was not found. How do I do now??

Free Shipping & Packaging Supplies OPEN SEASON

The new quarter has started and new codes have been loaded. I ordered 2 sizes of bubble envelopes. I will use them for packing into boxes. Item goes into the bubble mailer then into a box.

User avatar by Rockstar
  • 160 Views
  • 0 replies
  • 1 helpful

Package not received by re-shipper

I sent a package going to Chile. Buyer arranged their re-shipper in Miami Florida. Package arrived at Miami Post Office. Package was out for delivery on March 26, 2021, 9:07 am. Next tracking note says Your item arrived post office at 10:18 am on Mar...

Seller will not message me correct address back.

A month ago I tried to return an item. The label was correct but the item was sent back to me. I received the refund and I tried to message the seller twice with no reply to fix the address and return the item. The item is just in my house now and I'...

User avatar by Pathfinder
  • 177 Views
  • 2 replies
  • 0 helpful

Having hard time with my refund

Since last year we ordered a new galaxy note never received it or not even a tracking number it's been since Dec 4 of last year I have been trying to get my refund back my smart self paid for it on social security bank card they can't reload it so kn...

Seller wanted me to pay extra for shipping due to covid

So I recently bough an item on ebay and the seller is located in Taiwan. After I paid $39.99+11.99 USD for shipping , seller came back to me and told me they can't ship it using the cheapest shipping method and requested me to pay extra ($12 USD) for...

User avatar by Adventurer
  • 424 Views
  • 10 replies
  • 0 helpful

Tracking / Item delivered

i brought a phone worth around 200 GBP and i purchased it on the 29th of march at 1am , i logged on to my computer today to see the tracking information and to see it said it has been delivered , it said it was delivered on the 24th of febuary and it...

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User avatar by Rising Star
  • 384 Views
  • 9 replies
  • 1 helpful

New shipping invoices are severely flawed.

What doesn’t ebay understand about basic shipping and customer service? There was a reason two address were always provided on invoices for over 10 years +. One shipping address is to be taped on outside of package to match up the shipping label with...

Resolved! Seller sent refund before receiving back item

So I received my item in a state not as photographed, it was a guitar pedal in a wooden collectors box. Box/items inside came in broken as it was packaged with 3 pieces of bubble wrap haha. So I ask for my refund which was instantly given back on acc...

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