Shipping

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Seller wanted me to pay extra for shipping due to covid

So I recently bough an item on ebay and the seller is located in Taiwan. After I paid $39.99+11.99 USD for shipping , seller came back to me and told me they can't ship it using the cheapest shipping method and requested me to pay extra ($12 USD) for...

Tracking / Item delivered

i brought a phone worth around 200 GBP and i purchased it on the 29th of march at 1am , i logged on to my computer today to see the tracking information and to see it said it has been delivered , it said it was delivered on the 24th of febuary and it...

New shipping invoices are severely flawed.

What doesn’t ebay understand about basic shipping and customer service? There was a reason two address were always provided on invoices for over 10 years +. One shipping address is to be taped on outside of package to match up the shipping label with...

Resolved! Seller sent refund before receiving back item

So I received my item in a state not as photographed, it was a guitar pedal in a wooden collectors box. Box/items inside came in broken as it was packaged with 3 pieces of bubble wrap haha. So I ask for my refund which was instantly given back on acc...

Shipping fees increased horribly after placing bid.

Only after placing my bid I could see that the shipping fees had gone up to a total fantasy sum. Luckily enough I was able to retract my bid. Has anyone else experienced this? The seller claimed that he didn't know anything about this. Ebay's custome...

Options that the seller has for shipping the money for the return

Hello, I bought this heavy item on a pallete (expensive shipping) on eBay and the deal was made inside the European Union. I found out some days later that this heavy item is faulty and I opened a case as "item not as described". Seller denies it was...

I honestly dont know what to do from here

I bought something (doesn't really matter what) from this seller and later (after the item was shipped but before I actually got it) I decided to refund it. so eBay tells me I need to send the item back to the seller (a thing which costs money) and o...

Shipping label clocking when printing

I use mozilla when printing shipping labels, I have a DYMO label printer. Something has changed, when I click to print the label, I get a page that says preparing preview, all it does is sit there with a spinning clock... I get the same thing when tr...

Connecting own Fedex acct to E bay

Hey all, Does anyone know how to connect own fedex account to E Bay? TIAMomma Frodo

New Shipping Labels--Are There Directions???

Haven't had a sale in a while and was surprised at the "new and unimproved" shipping label page today. Could not find the option for shipping date, label format or receipt. I couldn't even orient the label on my page. Are there user settings? Where? ...

Sent a package to a buyer in error. 1 is correct the other if for another buyer

I erroneously shipped another buyer's package to a buyer from the previous day. Buyer 1 - packaged shipped and received - successfully.Buyer2 - their package was also sent to Buyer1 days later. Both by UPS. I called UPS and they are unable to assist ...

Is postage.ebay.com is down?

Is postage.ebay.com is down ? Can't be reached for printing labelsThis site can’t be reachedCheck if there is a typo in postage.ebay.com. If spelling is correct, try running Windows Network Diagnostics.DNS_PROBE_FINISHED_NXDOMAIN

Bogus Return Request

OMG, I am so angry and frustrated right now. Would love some suggestions...I sold an item to a scammer and now I'm supposed to refund him????I opened item from new box and sent pictures of item in brand new condition then replaced in manufacturers bo...

Help me locate my item (USPS research cases, etc)

I have a package that's been "awaiting delivery scan" since 2/14. The buyer already filed INRs and won. I've since filed a research case (that closed immediately the next day), a missing mail search (no update at all), and an additional research case...

Procedure to Cancel a return requested by buyer

How can a buyer cancel a return request after seller sent a return label? The buyer decided she liked the item, however I approved the return and sent buyer a Return Shipping Label. I cannot find any information on resolving this issue. I cannot find...