Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

USPS shipping

USPS shipping is not available to me, why?

Shipping

Can I ship using 2 separate boxes for one sale that requires 2 boxes. Can I post 2 tracking numbers for one sale.?

shipped an item to Israel

Vintage Gold Tone Magnifying Glass Pendant Necklace w/Ceramic Flower | eBayebay global shipping returned item to me. How should I handle this? Tracking is showing as in transit but it was actually returned to me. I'm still not sure why it was returne...

How not to do your own shipping

I received this rolled-up lump yesterday, and I was impressed at the multiple USPS violations. I know they've got a Revenue Assurance program that is supposed to bill the sender for undercharged shipping (and credit overpayments as well, they say), b...

Latest Seller Scam - "Upgraded Shipping"

Ever since eBay eliminated the discounts for USPS ground services I have noticed that I'm seeing more and more listings that could easily be shipped First Class are now showing shipping is to be by "economy shipping" (usually Parcel Select Ground or ...

Incorrect calculated shipping for FedEx!

This is ridiculous! Sold something and use "Calculated Shipping" with the following correct weight and dimensions: 4 lbs 12 oz, Dimensions 10 x 12 x 15" eBay collected $17.27 from the buyer as buyer selected "FedEx Ground or Home Delivery". When I go...

Resolved! Additional surcharges posted to bank after printing labels from both UPS and FEDEX

When I get ready to print a shipping label I generally look at prices on USPS first, and many times for larger weightier items UPS or FEDEX is cheaper on the chart. I have used both FEDEX and UPS over the years, and after the fact I always get an add...

Ebay Contact Policy question

HiI bought an item that need to be picked up by a freight forwarder, i need to communicate with the seller to get information to schedule the pick up and adjusting the BOL. Does Ebay let me share email address with the buyer or viceversa when a succe...

Buying shipping from ebay

I noticed today that before I bought my shipping label from eBay for an item I sold my profit was higher than it was after I bought that shipping label from eBay. Is it better to buy from the post office?

label printing problems

So when I go through the process of printing a label, I pay, I select print label and it only downloads label....any thoughts?

Resolved! A phone number for Pitney Bowes?

Does anyone have a phone number for Pitney Bowes, Kentucky, to do with tracking numbers, besides the following: 1-844-256-6444 doesn't connect when called1-502-897-1524 rings and rings, not even a recorded msg1-859-223-5800 " " " " Thank you!

shipment

Sold an item that was delivered but buyer says they didn't receive it, I kind of believe them. What can be done now?Thanks, Terry

selling

how pandemic situation shipping to sold order.

Resolved! international shipping issue any help

so i am on the global shipping. shipped many times. always just one item. this week i had three international shipping which the buyer bought 2 or more items. so before these items were sold i got a few messages. asking do you combine shipping. i get...