Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Item not received after 90 days

Hello all Exactly 90 days ago, On Jan 27, I sold an item, and shipped it normally (It was a small purchase, so there was no tracking information). However, today, I got an INR case from it. Can I close the case? How long does a buyer have to file an ...

I have been trying to get a call back from Ebay for over a week.

I have been trying to get Ebay to call me for over two weeks now. I have even chatted with them letting them know no one is calling me back. They keep sending messages that they have tried calling and no answer. I have caller id and no one has tried ...

Resolved! Lost Package?

Hi everyone, I ordered an item a while back and on the 8th the item departed my local distribution center and was, from what I assume, on the way to my local post office to be delivered to me. However, I never received any kind of update and still do...

How the hell you get someone at ebay

I looked for hours for a number of a way to chat and I find nothing. It about them refunding tax they collected and they refunded refunded it from my account and. How do I talk to someone there ?

how long does it take to get the refund?

I bought an earphone, and it exceeded the delivery time, I asked for a refund, ebay accepted it, I wanted to know how long it takes to get a refund?

Item advertised as free shipping, then shipping costs are slipped in at check out.

Item on Ebay was advertised as FREE SHIPPING. The item was ordered, payment accepted, expected arrival date and tracking number assigned. When looking over shipping detail it was noticed that a significant shipping cost was added to the order. When p...

Refund

Please help me talk with a real person. after eBay said they would help me get my refund for item I never received in the call back in a week I received a message saying that I will no longer get my money back case closed and now I can't get ahold of...

Mailing a Paper Napkin

Hi everyone, looking at a auctions that have 2 paper napkins. How are they mailing them? Folded?Thanks,

YANWEN shipping which never arrives

Hello all: A number of times I have bought from a China seller only to discover after it is too late to cancel, that my imaginary purchase is being shipped via the imaginary shipper YANWEN. Ninety percent of the time it has never arrived, and after a...

Option for Envelope Mailing on Trading Cards not appearing

I cannot find the option for trading card shipping. It does not show as an option. What am I doing wrong?

eBay, please add USPS Parcel Select back to the shipping options. Making things inefficient....

Since I've had to switch to managed payments ( haven't we all ) I've been forced to use eBay to print some labels for shipping - mainly just first class items, because I normally use USPS Parcel Select - which is normally 10 cents cheaper, and that 1...

how to invoice a customer for additional costs on managed payments

I need to send an invoice to a buyer whom I refunded. The issue was resolved and they wish to pay for it after all. How do I do this on managed payments?Thanks!

First Class shipping errors

Hello everyone. So on both me and my wife's phones our option to select first Class shipping has vanished. Weight is under a pound and dimensions are correct for first Class. We've listed hundreds on items and suddenly 1st class has vanished. Also go...

Delivery exception

I sold an item and shipped it priority to the address provided by the buyer. It wasn't delivered on time, so I looked at the tracking. I then signed up for email updates. Here is my email: Hello Your package has a delivery exception. Your item was fo...

Buyer opened INR dispute through PP but estimated delivery date has not expired on ebay.

I sold an item on ebay and warned buyer about possible delays and notified him that international delivery may take months. The shipping was free of charge.As a result buyer opened INR dispute through PayPal because he is not allowed to do it on ebay...