Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Tracking information does not match Scam

Here is my story; I purchased an item from a seller with 0 feedback. Item says delivered. Just not to me. Tracking number provided matches City only. Since the item was delivered it seems I lost the first case. Now under appeal.I have contacted UPS a...

Shipping

I have to have cancer surgery next week. I have many active listings and wondered how I can indicate when I can ship items out without cancelling all the list and then restarting after I'm feeling better.

international shipping i got a message from ebay in another language talked to ebay getting nowhere

so i sold a item on international shipping, thru global shipping program. i got a message from ebay in german. i called ebay, the representative told me not to worry just tell the buyer its on its way. the ebay person on the phone was so hard to unde...

Define 1 Day Shipping

Please educate me on 1 day shipping. I understood One Day Shipping or Same Day Shipping as being not just tracking uploaded, but parcels actually scanned, in the hands of the carrier within 1 business day. I recently purchased a few items advertised ...

Resolved! Why UK buyers get domestic shipping rates?

Hi, It seems that UK buyers get domestic shipping fees in spite of me being located in Norway. Whereas the shipping rates are standard international for other nations including my own. In my profile my location is listed as Norway same as the item. W...

International Shipping has turned into a horror show...

So eBay has decided it's going to dictate whether or not an International bidder can buy from my store. I have countries blocked and the option to block bidders in a primary location I don't bid to, they can still buy and pay. I put buyers on my exem...

Shipping problems

I can’t seem to track my ring down?

USPS shipping

USPS shipping is not available to me, why?

Shipping

Can I ship using 2 separate boxes for one sale that requires 2 boxes. Can I post 2 tracking numbers for one sale.?

shipped an item to Israel

Vintage Gold Tone Magnifying Glass Pendant Necklace w/Ceramic Flower | eBayebay global shipping returned item to me. How should I handle this? Tracking is showing as in transit but it was actually returned to me. I'm still not sure why it was returne...

How not to do your own shipping

I received this rolled-up lump yesterday, and I was impressed at the multiple USPS violations. I know they've got a Revenue Assurance program that is supposed to bill the sender for undercharged shipping (and credit overpayments as well, they say), b...

Latest Seller Scam - "Upgraded Shipping"

Ever since eBay eliminated the discounts for USPS ground services I have noticed that I'm seeing more and more listings that could easily be shipped First Class are now showing shipping is to be by "economy shipping" (usually Parcel Select Ground or ...

Incorrect calculated shipping for FedEx!

This is ridiculous! Sold something and use "Calculated Shipping" with the following correct weight and dimensions: 4 lbs 12 oz, Dimensions 10 x 12 x 15" eBay collected $17.27 from the buyer as buyer selected "FedEx Ground or Home Delivery". When I go...

Resolved! Additional surcharges posted to bank after printing labels from both UPS and FEDEX

When I get ready to print a shipping label I generally look at prices on USPS first, and many times for larger weightier items UPS or FEDEX is cheaper on the chart. I have used both FEDEX and UPS over the years, and after the fact I always get an add...

Ebay Contact Policy question

HiI bought an item that need to be picked up by a freight forwarder, i need to communicate with the seller to get information to schedule the pick up and adjusting the BOL. Does Ebay let me share email address with the buyer or viceversa when a succe...