Shipping

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Why do I have to pay for return?

Shipping to Jordan

Hi, I won an auction for an airpods and the item location is "Saint-Petersburg, Russian Federation" and he is offering international standard shipping for 15 USD so my question is which one is faster 1: ship it to US then get it through DHL from ther...

returns

Hi...I sold a taxidermied fish the buyer wants to return and I dont accept returns and its posted.I posted many pictures and it was in perfect condition. he says item was damaged in the shipping.its not in my hands how the post office or receiver{ bu...

Seller sends pwd locked ipod listed as "like new", will not honor refund

I bought this ipod: https://www.ebay.com/itm/Apple-iPod-touch-6th-Generation-Space-Gray-16-GB-Perfect-Condition/174585043363?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2057872.m2749.l2648 Instead of resetting it, the seller sent it to me pass code locked...

Purchased item from Brazil - approaching 1.5 months estimated delivery, and tracking hasnt updated

Hello I bought an item from Brazil in December. To my surprise, it's estimated to be delivered February 9th coming up. I have yet to reach out to the seller actually, but since I read online that Correios can be slow, I figured I'd just wait near the...

Resolved! eBay needs to fix returns that are listed as defective.....

Twice in the last week, I have had two items that were clearly listed as defective/not working/untested. I offer thirty-day returns even for those items, but they are buyer pays for the return. Well, eBay BOTS don't recognize that if something is lis...

Full page label?

Hello, when I have one label it will inevitably print on the entire page. I can't get it to just print on half the page. If I have two different orders printing two labels, it will have one label on one half one label on the other half. so why can't ...

Resolved! Can't Print First Class Shipping Label

Hi Everyone,I am trying to print out a First Class shipping label, but eBay Labels will not let me print anything USPS.The blue box that you click on to print the label is gray and unusable.If I change to any other carrier the box is blue and usable....

Shipping cost with my TRS discount used to come in slightly below economy not any more+

Is this simply due to the USPS rate increase in January or is there something I am missing? In other words, for the last couple years I have (in some cases) been listing items in the 1-4 pound range as economy and I almost always was able to upgrade ...

Resolved! tracking

what does no access mean in tracking?

How do I cancel this label? No option to cancel in label management

Sold an international item and when I corrected the shipping details eBay defaulted me to their international shipping option instead of the PMI the guy paid for. When I go to the label management page it shows the label but there is no option to can...

Unable to send message to sellers.

I am based in Ireland but usually buy from Ebay.co.uk. Due to Brexit and the extra costs involved now, I have been looking on Ebay,de (I have bought from this site many times before). However, if I have a query, usually postage costs to Ireland, I am...

ebay polices and their representor

Ebay have very rude representor also ebay charge unfairly when customer return item with wrong claim.. I wish we have some please where we can complain about ebay

Returns from buyers who are NARU!!!

I lately have had 2 very strange return request and was hoping the community could give me some clarity. Return request #1 is a for a motherboard priced at $30. Buyer purchases the item. The day after I ship it ebay sends me a message saying the buye...

Seller Changed mind - What Are my Obligations?

I sold a fairly high priced item: eBay item number: 333854420700. Pictures show everything that was included. Seller did not ask any questions prior to purchase. Item was shipped next day & received next day. After delivery, Seller inquired upon some...