Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Unable to Print International Shipping Label - Is Service Down?

I'm trying to ship a package via eBay international standard delivery and keep getting an error message: "Something went wrong and we were not able to generate the label." I've been printing international labels for a long time and am doing nothing d...

what is usps email? need to contact usps

hi all. wanted to know what is the email of usps, searched the entire website to contact them via email. i cannot ring them as i am from uk and can't make international calls from my phone tariff. I urgently require an email, due to a package undelie...

How do i report scam?

I bought an item (ID 254986236554) after purchase i get refund from seller to my paypal and message on ebay asking to transfer payment to his other paypal email. I did nothing, however few days later paypal notified me that refund did not go trough. ...

Resolved! Hiya in need of a shipping miracle any suggestions?

I found an item in Waller Texas that I am obsessed with and want. Buyer has it listed as pick up due to size. I totally understand it can be difficult. The item is 30" long would require larger size box. I did ask is there anyway she could ship. She ...

I’m a seller and I have shipping problem

Ok, so I’ve sold on EBay like 15 years ago but now everything is different. I recently decided to try selling on here again and someone bought one of my items. I went to the post office to get it sent out but the post office employee said they couldn...

Goolygum

Nvm sorry! And sorry if it was the wrong person also!

Shipping Preferences

So I went into shipping preferences, changed shipping locations to include Alaska/Hawaii/Puerto Rico - then selected the check box "apply to all listings" and saved - didn't take, did it again, said it updated - but it didn't - I then went into a few...

Resolved! Handling Time

Does handling time applicable for international buyers?

China Seller asking for more money to Ship

I purchased an industrial motor drive and received an email the next day asking for $15.00 more to ship because the item has a battery and can't be shipped as stated in the eBay Listing. I couldn't find any help on eBay and it looks like "canceled by...

Pirate Ship Users: Ebay Global Shipping?

I have integrated my ebay account with Pirate Ship. I am wondering, however, what happens if I have Ebay Global Shipping as an option and a buyer selects it? Does Pirate Ship alert us in any way? Should I just go ahead and make sure Ebay's Global Shi...

Can you ship nicd battery packs via USPS? if so, what should I put on the box?

I am going to sell some NiCd battery packs, and am going to use USPS as my shipping service, the problem is, I have been researching if it is ok to ship NiCd batteries, via USPS, the regulations for NiCd batteries, and what shipping labels I should p...

Resolved! SHIPPING

How could I make a shipping rate table(shipping cost table)?

Package Travel

It has happened enough to realize it is an ongoing problem. I make a purchase and often select a seller based on location, in an attempt to shorten delivery time. Note my package left Wichita, KS on 6.1.2021 and arrived 6.2.2021 - after a tour throug...

Japan Post shipping delays?

I ordered a small package from Japan in March of this year and it still has yet to arrive. The seller has been very prompt in communicating and I don't suspect any foul play but is this normal? The parcel itself is small and I don't know if it's lost...

Resolved! Reprinting the label with the correct Address?

I sold an item, and I packaged the item/printed the label. The buyer notified me that they selected an old address by accident. How do I reprint the label with the correct mailing address? The new address is in the next town.