Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Selling from Ghana

Hello, I am an expat from Italy living in Ghana.I tried many time to list some of the products of my shop with not result.I would like to know why African shops are not permitted to join Ebay.I selling from Etsy,com since 2014 and I have over 34.000 ...

Resolved! Can you ship a cordless drill with a Ni-Cd battery in a USPS Priority Flat Rate Box?

Can you ship a cordless drill with a Ni-Cd battery in a USPS Priority Flat Rate Box?So, what happens at the Post Office if you answer yes to the question regarding ANY batteries. No Priority? Ground only? i found a review of cordless drill on housene...

How long should I wait for a refund?

Hi, Long story short, I usually buy items from a guy in UK (Im from Chile), and I've been receiving the items in 1 month aprox (the same with Aliexpress), the problem is that I placed 2 orders, the 18 and 23 of february respectively, I received the f...

i dont have an estimated delivery time in my listings and the seller from the same country DOES HAVE

hello. can anyone please explain what's happening with my account? I'm watching a seller from my country that sells to the US only. all his listing state shipping to the US ONLY all his listings HAVE an estimated delivery date. but when i try to list...

Return to Sender (Not my Call). Postage Due on Package.

Hi I bought 4 items from a seller totalling $375 for the items and paid for combined shipping postage of $35. I'm using a freight forwarding company with a warehouse in Oregon to receive my packages. The package was due to be delivered on the 26th Ap...

Resolved! Shipping price completely changed from the invoice I sent

I am totally confused. This is the first time one buyer has purchased 2 of my items so I am shipping them together. It let me combine shipping and it told me that priority mail was $5.98. (I will attach photos). So the buyer paid the invoice, and now...

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How am I supposed to pay for shipping if eBay is holding my funds

So someone bought my product and I need to print a shipping label. I have picked buyer pays so I should’ve got the money for shipping to pay for it. The problem is is that eBay is holding my money until I ship the package. How am I supposed to pay fo...

Resolved! Ebay's Voodoo package tracking

I only ever had one question about this but cant get any help anywhere, so i came here. So here it goes: I purchased a video game from a seller in Japan (I'm in the united states). According to Ebay, my package has made its way to my local postal off...

Help! Is seller lying to me?

On April 19th I purchased an item, the item was not shipped, by the 28th, so I contacted the seller. They told me they'll ship the item on the 29th, if all goes to plan. On the 30th I asked if they were able to ship the item. The 30th is also the dat...

About shipping.

Hello. I'd like to sell some items on ebay, but some things aren't clear. Let's say I want to sell an item and I select ebay Delivery - Packlink Postable. After my item is sold, all I have to do is print the label, put it on the box and go to the pos...

Resolved! questions about shipping insurance via USPS and Shipcover

Been a while since I sold anything, but did today and I have a couple of questions. I tried calling eBay, but I am getting cut off due to technical difficulties on their end. Is it still Shipcover's policy to pay item cost only and not shipping amoun...

Ebay managing all our sales.

A few months ago I placed an order. I quickly realized I made a mistake and contacted the seller to cancel. Within a cpl hours I got sellers response Item had been cancelled. yesterday I placed an order w/ same seller . I immediately realized I had w...

Card destroyed with refund pending

Hi Yesterday I bought on ebay.co.uk an item(s) and paid for with card, and 2h later I get 2 charges on card from another country - bank recommends I freeze card - which was a great idea because many more attempts to scam came. Bank tells me to contac...

No access on tracking status but didn’t show up in the first place

So a few days ago I ordered a capture card & yesterday evening while I was checking the tracking status, it said no access, that the carrier attempted to deliver my item at 6:40pm. But when I checked my security cameras to check for anybody there, no...