Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Got an fraudulent SNAD request... Ebay closed case. Can they open another SNAD?

The item in question is a baseball card which as a 3 calendar day return window and reason must be SNAD. So the buyer sends in a INR request on Friday... Item arrived on Monday and eBay closed the request since it was delivered. The buyer then opens ...

Ebay tracking number

I had an issue where the buyer didn’t receive package and tried to create a missing mail complaint . I used the tracking number provided by ebay and the usps said they can do nothing about this because this is an ebay tracking number. What is this al...

Ebay Standard International Delivery BUT Using Priority Envelope?

My items are all packaged to ship domestically USPS Priority. I just got an order for Canada, and I will use Ebay Standard International Delivery (USPS Priority International labels keep getting sent back "NO CUSTOMS DATA / NO ELECTRONIC DATA").Can I...

Resolved! best way to pay

what's the best and safest payment method you can suggest ?

So this ebay standard shipping for coins pistcards stamps

It would be great to use such a service except for the fact it's never once been an option offer2d to me when setting shipping for sales. I've looked and looked and looked and apparently this option is only available in Narnia. Not user friendly just...

Wrong address

I’ve preferred a pair of shoes and it seems to be going to the wrong address I’m trying to get ahold of y’all because the seller says it’s up to y’all at this point since it’s been shipped to yalls warehouse

How to calculate shipping on large object

I'm a first time seller. How do I calculate shipping for a large object (steel pedal guitar) without actually taking it to Post Office/FedEx/UPS ?

Shipping Items together

I have 2 items sold to the same person. I want to send them together. How do I notify ebay of this

Purchased item not recognized by FedEx

Hi there, long time eBay member (20+ years). Purchased an item the other day and the seller dropped it off at his local Walgreens and was shipped via FedEx. Was supposed to be here Monday, but when I check the tracking it gives me this error:Dropped ...

Does August USPS increase affect First class packages or only FC mail. What about priority packages?

Fingers crossed these won't increase until January but I might be misunderstanding. Thanks very much!

safety of shipping

Hello, I'm new to eBay, I'd like know if there are measures taken by sellers when they ship products that are valuable to ensure the safety of them. Thank you.

eBay scam

I got a email saying a car will be shipped to me and pay with eBay cards is this a scan

Purchasing from Australian seller (US Buyer)- am I on the hook for other fees after the purchase?

Hi everyone (sorry I searched but could not find an answer on my fact pattern) Looking to make a purchase for an item with a sizeable price ($5K+ US) from an Australian seller. I've gotten inconsistent information from Ebay support. When I test purch...

What should I do?

Hello, so I ordered something from a seller 2 days ago and on all of my info and my emails etc it has my current address. Skip to today I get an email saying it was delivered to my current address. Nope, no post whatsoever. So I double check my e...

Red flags?

I just put an expensive item to sell, the bidding winner only has 1 transaction and messaged me if I could ship the item to a “Genera Delivery” address not listed in his account because eBay won’t let him use it during checkout. What are your thought...