Shipping
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Item Not Received claim, eBay sides with buyer

I sold an item a few weeks back for $719 (free shipping). I shipped the item out via FedEx. Bought the label through eBay, tracking was uploaded. A few days later it shows as delivered. A few days after that buyer opens an INR claim saying she never ...

Ebay says buyer has not paid but paypal says ok to ship?

I am a first time seller and I have sold an item at a little over 1000 dollars. The PayPal transaction said don't ship for the first 24 hours, but has since updated saying that its ok to ship. On eBay, however, it still says that the buyer hasn't pai...

Item stuck on pre shipment since 4/06

Ordered item late March like the 23rd, took the seller a while to ship it out. I asked for a refund around the 8th days after. The next day they ship it out so I go to check the tracking and it still says pre shipment since 4/06. Item is from China

INSUFFICIENT ADDRESS what?

So, today was to be the delivery date for 2 separate packages from two different venders. Tracking on both items from 2 different states said "out for delivery". It is now well past the time the mail usually arrives at my house so I double check the ...

Resolved! USPS not scanning

Hey. So I am fairly new having been selling since like December and I'm super small and will remain as such, I suppose.I just read about how there were issues with the USPS not scanning for receipt of our packages over the holidays and am just wonder...

Partial Refund

I'm trying to issue a partial refund for a buyer and I keep getting the message that the refund failed and to try again. I've tried about 8 times and still no luck. What am I doing wrong? Thanks

Resolved! Return item - return not closed after 4 weeks

 So buyer opened return request about 4 weeks ago, i did accept it right away as it was does not fit return and buyer pays postage.For some reason return has not closed yet after 4 weeks of nothing happening and now it says delivered? How? There is n...

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Buyer wants to change shipping carrier

Hi! I just sold my first item, yay! I thought I’d put UPS as carrier but it seems to have defaulted to USPS which, in this case, is $7 more expensive. Winning bidder wants me to switch carriers and change the shipping fee, but for the life of me, I c...

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A big problem with money devolution (PLEASE HELP)

Hello there everybody: (THIS MESSAGE IS A CRY FOR HELP)Well, I had (And still have) this problem the past year, I purchased an article on eBay on June 3rd of 2020, but the seller never shipped the article because he had troubles of shipping with cust...

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