Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

parcel missing at GSP

I have a POD to GSP but when you try and check onward journey it says "package not recieved by hub or first mile carrier yet" "check back later" but it's been a week and my customer is asking where it is please can anyone help?

Ebay calculated shipping underestimated

The couple items I listed: For shipping I entered the exact dimensions and weight for calculated shipping, domestic only. One item weighed 2 pounds, Ebay calculated shipping was zero pounds. Therefore I will pay more for shipping than the buyer will ...

Shipping multiples of same item with separate shipping for each

I have 10 computer systems, all identical which I want to list. Question is how do I list them with separate shipping for each if byer purchases more than one.

Buyer chose domestic shipping for international shipping

I have made my first sale on Ebay today. I was very happy to see that, but I've been having a lot of problems with shipping one of them being that, I live in Lithuania , and it's clearly set as my address on my Ebay account, but somehow a buyer from ...

Error message from ebay

I receive an error message when I try to print a label on ebay. "We couldn't process your request. Please try again." How do I contact ebay to fix this?

The USPS MEMPHIS TN DISTRIBUTION CENTER is losing packages.

It seems to me that as the seller must bare the problems of non-delivery of the items that were actually shipped. I have seen this a lot in this industry especially along the east coast.. Even though I did my part it is obvious that I must refund you...

Resolved! International Shipping confusion

I was just to look this up myself. But I have a buyer asking if I can ship a card to Australia. I'd like to do the shipping to the ebay hub. But I don't see the option. I read that everybody is opted into this program. But I don't think I am. Do I ha...

Package intercept

I just did my first one. I sold a gold necklace at the beginning of December and it has not arrived yet. Yesterday I rightfully got an item not received. I instantly returned the money and that might have been a mistake as when I put the tracking in ...

Where is the USPS First Class shipping option?

I listed a 2 ounce item and it gave me the option to ship USPS First Class which I used for preference. The item was sold and when I tried to print label, it wouldn't give me the FIRST CLASS option...only USPS Ground Advantage which was $2.50 higher....

Resolved! How much shipping to charge

Today I am listing for the first time in months and when completing the shipping charges this is what I am coming up with: USPS Ground Advantage eBay discounts appliedYesUp to $1002 - 5 business days$5.85 - $8.81$9.45 - $16.65 Before it would say exa...

Internationally Shipment, The seller sent me the wrong product, which was not as advertised

Hello all,I recently purchased an item from a seller. It was first sent to my shipping handler in New York by USPS, and then they shipped it internationally to my country. The package arrived after 5-6 days (today). However, upon opening and inspecti...

Problems with International shipping program

Hi all, Just wondering if anyone else is experiencing issues with the Ebay International shipping program. My new listing (despite being in the international shipping program and using this same default shipping policy that I always use) is not showi...

Does eBay still give us the ability to create shipping labels for pick-up?

Been a long time since I've sold on ebay and I see a few changes so had a seller shipping question...Does eBay still give the sellers the ability to print labels for pickup from our doorstep? Thanks in advance!

Item still "in transit" when it was supposed to be delivered friday the 24th

I shipped a box Priority Mail on Jan 21 and the estimated delivery date was Jan 24. But the 24th came and it wasn't delivered that day. Then on Jan 25 at 12 midnight, was the last update "in transit to next facility, running late", and no new update ...

Ebay standard envelope

I'm trying to list some postage stamps in the stamps category, and trading cards in that category, with the Ebay Standard Envelope for shipping, and it won't let me. The price is below $20, I try to make the thickness .25 inch or .2 inch, but it won'...