Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Tracking a Package that is Taking the Scenic Route

So I mailed an envelope(4 1/8 X 9 1/2 inches) to Croatia with tracking where it was scanned by the post office.The 'estimated delivery has changed'...from May 14th-May 26th to May 30th-June 4th...reason 'running behind'.I do not have EIS...this is ju...

PIP insurance claim denial for coins shipped in ebay std envelope

Just for awareness if a customer buys and pays for 2 or more coins (separate orders ie didnt ask for combined invoice) and you ship them in the same ebay std envelope and copy the tracking, PIP will only pay out for 1 coin if the package is lost. The...

USPS Shipping

DON'T USE USPS FOR SHIPPING ANYTHING! They charge a lot to ship now, but do not get your package to its destination on time. Their excuse is "it's in transit"! So you continue to pay more for their service and get less service. My suggestion is to us...

shipping problems with FED-x

Over the past year I have had 4 items shipped by sellers using FED-X to which never arrived, FED-X says they were delivered but thy were not delivered. FED-X is impossible to contact about problems, they have the system set up where you can never get...

Buyer not being able to buy, because seller supposedly does not ship to their location

My store is within the United States and I only ship within the United States. I have had several customers contact me saying that they can't put in an order, because of error stating "I don't ship to their location", their address is within the US. ...

Nice Change to Shipping Labels

Just noticed this change to the eMail notification of when you purchase shipping label from eBay. Now the eMail has a PDF file of the shipping label attached. The name assigned to the PDF includes the order number. This is something new that just sta...

Ship tip for card games and playing cards

Ship tip: for card games.After taking photos of cards wrap in a paper band to keep them from getting shifted and damaged in shipping. Really adds no weight and arrives neat and organized.

Shipping Label Underpaid Adjustment policies

This morning, I woke up to two Shipping Label Underpaid Adjustments on my Seller Hub, and at first, it seemed odd, as it was 2 adjustments for the same listing; one for $1.50 and then one for $5.24. Now, neither are accurate as it was a 3.5 pound pac...

Ebay deliveries to South Africa

The SAPO has now all but collapsed and the nearest branch is more than 200km away.Has eBay updated their free delivery service to South Africa, using courier services?

Do I ship items that are 'Awaiting Payment' as an Autopay sold item?

I haven't listed on ebay for five months, so perhaps this is a change I missed. I had three items that sold this week. One is paid and under 'Awaiting Shipment'. The other two are listed under 'Awaiting Payment' with a note that the autopayment will ...

Shipping paintballs

Is it legal to ship paintballs? If so, what precautions should I take do they don't break during transit?

Shipping to Florida

BE CAREFUL OF SHIPPING TO ADDRESSES IN FLORIDA THAT FORWARD PACKAGES INTERNATIONALLY!!! FOR SOME REASON THE POST OFFICE DOES NOT SCAN THE PACKAGE IN AS DELIVERED!!! THE BUYER WILL OPEN A CLAIM WITH EBAY THAT THEY NEVER GOT THE PACKAGE!!! USE ANOTHER ...

Late Shipment from USPS not scanning

I had two packages picked up, one was scanned the same day, the other was being sent to Guam and wasn't scanned until it was ready for pickup in Guam.I got a late shipment on the package to Guam and my appeal denied. I sent off the package the same d...

Package shipped with E.I.S. stuck at Glendale Heights ebay hub

Last tracking update was 'Delivered' at Glendale Heights, IL 60139 on fedex tracking at 9:17 PM April 11, I'm not sure if ebay hub is even opened at 9:17 PM.It's been a week and no new tracking was provided. I'm concerned because it's an expensive la...

Late shipment rate issues

I went in to my seller performance and saw that my late shipment rate was nearing 3% which can effect my rating. So I check the report and all of the transactions that I was dinged on show the item shipped the next business day after payment was rece...