Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! New USPS scanners are really bad I'm told by 2 diff employees

You can do everything right yet & still not get an on-time Origination Scan even though your carrier SCANNED IT on time! Yup, I've written many times about my adventures with my local PO who says they don't have to follow the rules b/c they have more...

Measuring a paper mailer

I've just started selling on Ebay, and I have a few DVDS I'd like to get rid of. I have a package of 12 Ebay paper mailers but don't know how to "measure" the package. I know Length x Width x Height, but does Length (longest side)= Height (how tall t...

Resolved! USPS Proposed Nonstandard Surcharges effective July 2025 (tubes and more)

Starting July 2025 USPS will probably be applying a nonstandard surcharge to tubes, anything that rolls or doesn't maintain its structure, and some changes for liquids. This was proposed a couple days ago, it's pending approval. If you want to read t...

buyer paid shipping

Hi my buyer paid shipping, but it won't cover shipping do I have to pay the difference?

How could eBay be AHEAD of USPS???

@iamalwaysright I considered tacking this onto your "teleportation" thread about eBay showing extremely over-optimistic estimated delivery dates to buyers lately, but I don't know if this is related or not. -Probably not, but it's certainly something...

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Resolved! how do I determine shipping cost to china

A potential customer would like shipping rates for an item from my state to China. How do I go about calculating the cost?

Accidentally Made a New Shipping Label?

While I was using the mobile app I was confused with the whole QR code and thought it was something else and accidentally created a new shipping label. Once I got onto my computer I could see the mistake I made and tried to cancel the new shipping la...

can we create a shipping label without sale

Hello, can someone help me how to create a shipping label without any sale or without any purchase?

Your Excluded Shipping Locations Will Soon Be Managed By eBay

Received the following email today: "eBay International Shipping will soon manage your excluded shipping locations We're writing to let you know that starting June 6, your eBay International Shipping settings will be updated to automatically manage e...

eBay Standard Envelope - how a tracking "problem" generated more sales

Like some other sellers here, my eBay Standard Envelopes tend to zip through USPS without issue, scanned end-to-end 99% of the time. I attribute my success with the service primarily to appropriate packing. Recently a buyer expressed real concern ove...

Customer picked up his mail and got packages from me, and the package was ripped opened and nothing.

Customer got package delivered today from usps and the package was ripped opened, is this my problem or his problem.

Shipping

How do i ship item once sold and cost of shipping was paid by customer. What step do i take to send it since they paid cost . Does this include packageing as well.

Date in title caused me not to be able to be eligable for eBay International Shipping!?

So I had a buyer want to purchase several Dune action figures from me. They're in Canada. I made a custom listing for them of all 4 figures they wanted. But when they tried to buy it they got a message that I don't ship to Canada. But I definitely do...

Resolved! Buyer not charged enough on calculated shipping?

Selling a large lot of sports cards. Overshot my dimensions and put 41x28x11 cm or 16x11x5 inches, 5kg total. Put my shipping method as regular parcel Canada post. I put these dimensions into Canada post and shipping will be $21.13 yet buyer only cha...

complaint

Hello, I would like to ask for clarification on where my parcel is. I have been waiting for the parcel since February 15. The status says Delivered, but the parcel never reached Poland. Please help and explain. I would like to add that the parcel was...