Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Dealing with USPS as an offshore seller

I am based in Europe and recently started shipping overseas, namely to the USA. I don think there has ever been any status updates on 17track.net or similar sites in 20-ish parcels sent. Basically my parcels leave the country and that is the last sta...

Can you contact eBay with a phone number and talk to a live person

Can you contact eBay with a phone number and talk to a live person?

Help, what are this tracking status mean?

Well, was the item returned to the seller??? Or it was rejected???Please help. China Post tracking : May 15, 2021 10:40am Item Presented to Customs Jinan <<<(What does this mean?) May 15, 2021 5:40am Departure from Regional Sorting Center Jinan May 1...

ebay forced return

I listed a macbook and stated twice in the description that the unit is missing the battery and adapter, and the buyer opened a SNAD case He listed his reason as "item is missing the adapter and battery" ebay phone support is telling me to accept the...

Should I Be Putting the "OREUSA" Number on Packages Going to the Global Shipping Program?

I recently began selling again on eBay, after a lapse of several years, and there are a few things that are new to me that I'm slowly getting used to. Back in the day when I had an overseas Buyer I had to figure out the shipping costs to Japan or Aus...

USPS is not updating tracking status

Has anyone else ever had this problem?USPS is not updating in their system that they have delivered a package of mine, which was priority mail.This is holding up $450 of mine from an auction, where the buyer already received the item!

Resolved! Pick list

Hello everyone,I was wondering if anyone saw the *print pick list tab* NOT the down load one.I used it one time and it was brilliant, Now though it seems to have disappeared and I feel sad lolit was a really useful feature to print off then go pick m...

Never received my shipping return costs

With the help of eBay customer service I was able to make photos of the garment and an identical garment I also have. Seller's garment was faulty. The seller told me to put the garment back in the original package and mark it refused and return it fo...

Resolved! Where are my shipping reimbursement payments?

I recently switched from PayPal to managed payments through my bank. I've continued paying for shipping through Paypal with my own money, but Ebay is not reimbursing me for paying through my PayPal for the customer's shipping label. This is losing me...

Resolved! Why did eBay allow a member in England to bid on a product I listed as shipping to US only?

I stopped shipping outside the U.S. long ago, but eBay allowed a person from England to make an offer on an item I listed this week.Is this related to the change in eBay's payment boondoggle?

defective item

I purchased an item yet the seller does not accept returns. Is there anything I can do?

First time using Fedex got question

So after made my label for fedex i notice that was not bill for the label but got stuck with Billed after use with fedex. Does any one know what that mean by " Billed after use " still looking for fedex charge in my management payments but cant find ...

How to prove to PayPal that Airpods that I have received are fake?

Recently, I have ordered Airpods and received a fake one. As I live outside of the US I am using PayPal in order to open the SNAD case. The best way to prove that Apple product is fake is to use the "Serial Number" that is on the box. However, Chines...

Item Removed and already paid for.

I bought a tool kit on Ebay for $39.21 Ebay sent a message stating "We had to cancel your recent order" The money was still removed from my account and never returned to me. I have no record of the item purchase on my Ebay account now to even file a ...

Resolved! Combined shipping – only one item shows delivered?

I recently had a buyer who purchased two BIN/IPR items from me. Each had their own First Class shipping fee. By mutual agreement, since the combined First Class mailing was close to what Priority Mail would have cost, we agreed that I would combine t...