Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

USPS now allowing coloring books to ship Media Mail?

A buyer purchased multiple sets of coloring books and when I went to print the shipping label today eBay showed it as Media Mail allowed. The label would have printed Media Mail at that postage rate. I'm not aware of USPS changing Media Mail rules. C...

User avatar by Rockstar
  • 1342 Views
  • 5 replies
  • 1 helpful

Shipping Charges

When I listed my item a week ago I did not choose Priority Mail as an option, now when I go to ship it only gives me Priority Mail in USPS.My buyer paid several dollars less than actual shipping cost.Help me pleaseTom HilgerYours_and_mine

Ebay 6X4X4 boxes

Did ebay do away with their 6" X 4" X 4" boxes? Those were my favorite small boxes to ship small items that i was not comfortable shipping in a padded envelope. The shipping label fit perfectly on those boxes.

User avatar by Superstar
  • 465 Views
  • 6 replies
  • 0 helpful

Resolved! Anything like ebay standard envelope for international?

I sell small and light things. When selling international, the lowest price I can find through ebay shipping is $13. I end up sending my international stuff in an envelope with $1.20 postage. Not a bad solution, but I have been downgraded from Top se...

User avatar by Adventurer
  • 299 Views
  • 2 replies
  • 0 helpful

USPS Tracking since DeJoy took over

LOL, what is this ?, are they running packages in circles and scanning them over and over, no wonder sales are down. Jun 27, 20218:08amARRIVE USPS FACILITYBIRMINGHAM, AL 35222Jun 27, 20217:50amDEPART USPS FACILITYBIRMINGHAM, AL 35203Jun 27, 20217:47a...

Auto international shipping?

Hi. Recently inadvertently sold an item via the gsp. I prefer to only ship domestic (uk) and am pretty on top of how i list things so looked into it. Using the app i noticed that if you say end a listing that was for domestic postage only then when e...

User avatar by Adventurer
  • 242 Views
  • 4 replies
  • 0 helpful

help me, tks

If I have paid a deposit but I want to exchange the product, is it possible?

USPS Missing Search is totally ineffective

Last year in Mid December I shipped package to Portland Oregon. The tracking on this package was a mess showing that it arrived there and then showing it was still in Los Angeles and then back again to Portland. After that it never updated and I did ...

undelivered merchandise ordered 6/5/2021

I ordered a floral print button high low short sleeve plus size T-shirt on 6/5/2021 using PayPal guest service. ID # SKUB44121 with total price of $28.03. It has not been received to date. Transaction ID 25832391BR378960Y; Invoice ID E212106052134142...

refunds

I ordered an item back in April and waited until the delivery was past due before contacting the seller. He said he had a new employee who sent the item to the wrong address. This generated a postal tracking report showing a successful delivery (but,...

User avatar by Explorer
  • 185 Views
  • 2 replies
  • 0 helpful

Seller paid, had wrong address, now he doesn't answer

So, I sent the item to Slovakia, insured, one month later it came back as wrong address, but the buyer doesn't answer my messages. He had good feedback and bought the kind of items he got from me. I found his LinkedIn so he is real. What do I do? It'...

User avatar by Adventurer
  • 259 Views
  • 6 replies
  • 0 helpful

Longtime member, Horrible eBay experience selling

I have been a longtime Ebayer so I thought I'd try my hand at selling in a serious way. I listed my items, sold some, and sent 6 packages out on the same day. Three were broken by the USPS! Ebay's response was that I had to wait for claims, even thou...

Collection Delayed

Can someone please tell me what "Collection Delayed" means? According to the seller my parsel has been held up due to covid messures. The situation has not changed for 20 days.I'm afraid the message means that the shipper is still waithing for the pa...

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