Shipping

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REFUND OFFER IF DECLINED CAN'T BE CHANGED-HOW CAN ONE NEGOTIATE UNDER THIS AEGIS?

A SELLER RECENTLY OFFERED ME A 30.00 EURO REFUND WHICH WAS A PARTIAL AMOUNT. I FELT IT WAS TOO GENEROUS SO I DECLINED IT AND TOLD THEM TO MAKE IT 20.00 EUROS AND I'D ACCEPT!LO AND BEHOLD THEY REPLIED THERE WAS NO WAY TO CHANGE IT.I CALLED EBAY ONLY T...

Incorrect tracking number or scam?

My husband purchased an item from a seller a few weeks ago and was given a tracking number that showed his package was delivered. It wasn’t so we called ups and was told that his name did not pull up with this tracking number. When he asked the selle...

Quoted $170.63 for a UPS label, Ebay withdrew $1,117.66.

Quoted $170.63 for a UPS Ground label. Noticed a large withdrawal on my bank account and upon investigating I noticed Ebay charged me $1,117.66 for that label. I've called Ebay customer service a dozen times, talked to 20 people at their call center ...

Shipping to East Coast Delays- Major Delays Sometimes

Sooo i posted a reply to an old post I did back in April but I wanted to do a new one so that it would be the main focus on the issue. I have had 3 packages to which I sent back on April 17th. I have opened cases and filed missing packages claims and...

Resolved! Item cancelled by seller

Hello, so, I purchased an item on March 20 from a top rated seller. When I received the tracking information a couple hours later it stated that the order was:1. Cancelled by Seller2. The item had been returned to sender3. That the item had been deli...

Resolved! Buyer asked for refund, I complied, now it’s out for delivery: protocol?

This is in regard to a minor transaction (under $10 ).Buyer paid Dec 12; I shipped 12/13 USPS.Item got caught up in the Covid / Christmas jam, but tracking showed occasional movement.Buyer requested refund a few days after Christmas. I complied - not...

eBay plans to charge me for mistakes they made in shipping prices

Received this message from eBay today. They cannot in my opinion sell me a shipping label three months ago and come back and charge me more for it due to a system error. If I make a mistake I pay for it and so must they.This does not even seem legal....

I got a package with a TBA tracking number for something I didn’t order.

Refund and gift card

Hi,I recently purchased an item using an eBay gift card. Now I need to request a refund but I no longer have the physical gift card, will this complicate things or will the refund just hit my account as a credit?

USPS Problems and eBay's lack of Response

Every day I am contacted by customers who have not received their items.Currently I have over 20 items with no detail in their tracking other than arriving late.I get daily emails from customers, daily open cases on items not arrived, and eBay has ru...

FedEx Grossly Over Charging

Hello all. Got a new problem that I could use some sage advice on. I sold an item about 2 weeks back. Game pieces for a tabletop game. Small plastic ones and their boxes all in all it was a medium sized box and weighed in at 7 pounds. I buy a fedex l...

Resolved! Do ebay provided shipping labels automatically deduct the difference in shipping cost?

Say the package cost 3.85 to ship and the shipping cost for the buyer is 4.00Does it refund automatically or do I have to go through and do it manually?I just got a label printer and scaleand since I'm going to be able to save a lot of shipping money...

Hi, does anyone know if there is a technical issue with the shipping services on the listing page?

Seller falsely advertising and refusing refund of defective motors

It is interesting how unhelpful eBay was in the case of two motors bought from China. The Seller advertised a warranty, which was a lie. The seller advertised these were USA products--that was also a lie. The seller demanded photos, video and otherwi...