Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Get Shipping Label button leads to error screen.

SOLVED: Make sure your URL is not set to a different country than yours! Is anyone else experiencing an error right now that stops them from creating a Shipping label? When I press the Paid-SHIP NOW notification it takes me to the error screen: https...

Shipping Media Mail

Is there a flat rate for media mail on ebay? Is there a difference for cost of a USPS Media Mail label for one vinyl record or 10 vinyl records?

Resolved! international shipping program?

hello. i live in the united states and am trying to purchase this item (https://www.ebay.com/itm/202658760763) however i get an error message saying that the seller does not ship to my country. i contacted the seller and they stated that they do inde...

Ok, how did this happen again?

I sold an item and the buyer paid $8.50 to have it shipped. I went to print my label and I was charged $8.98 for it. The details: no, it wasn’t a dimensional package (8x8x6); no, I didn’t add any weight (in fact, it ended up being 8 oz less than the ...

Voiding Shipping Labels

Dear fellow people, I was wondering when I will get my refund for a shipping label I voided about a week ago. I have heard it can take up to 15 days, but why in the world would it take that long? Also how/where will I see that I have been refunded? W...

USPS tracking is messed up

I have 4 packages that were sent last week. Tracking shows them going through 1 or 2 usps facilities then all 4 of them now show the last tracking scan which says “pre-shipment info sent usps awaits item. Another Ebayer has at least one package showi...

Tracking infro saying carrier prealert- not received from retailer (I need help to understand it)

First of all, I am a buyer. If I am posting here is merely because all of you surely have more knowledge about tracking than me and probably you can bring some light to this little issue. It's the first time in my life I am seeing this on a tracking ...

Seller shipping discount

Did the shipping discount rates just change? I typically use the shipping calculator to determine a flat rate and the amounts have increased quite a bit. Also, it is no longer showing the percent discount offered….I swear it previously showed % disco...

Dropped off a FedEx package @ Dollar General & now 5 days later both are saying they don’t have it!!

Ok so on May 7th I bought a FedEx label through eBay for an item that I sold & had been paid for immediately… It was a $700 item so of course I bought insurance for that amount, printed my label at home, taped it fully using 4 long strips of tape cov...

The PDF is password protected. Enter the password.

please help!!!this has been happening since mid April 2024. I’ve reached out to eBay, about this issue, and they do not know what it is. I thought maybe it’s because I added my printer, which is a canon mg3520 to my Microsoft laptop recently, so I r...

Shipping to United States territories is international?

Why does eBay classify United States territories (Puerto Rico, Guam, the US Virgin Islands, American Samoa, or CNMI) as "international" for shipping purposes, when in fact USPS domestic shipping rates apply? Are the international fees that eBay colle...

filing a claim on damaged item

i just cant figuire out how to file this claim. i shipped it and usps broke it,

Resolved! Global Shipping Programme Glitch?

I sold 2 items this evening to the same buyer in the US (golf balls) as usual I used the global shipping programme which usually works perfectly - never had any problems in the past. He however is getting an error message saying that I dont ship to h...

Wix / Ebay postage policy conflicts

Hi all, just wondering if anyone else is having issues with their postage policies when linking Wix store to your Ebay store, so my problem is that every day it seems wix keeps creating a new postage policy grouping my listing away from the policy I ...

USPS

Here's an example of the reason we're unhappy with the USPS:Purchased last Monday, left Georgia same day.Next stop: Wednesday, Greensboro, NC.Friday: Indianapolis, IN.My address: NE Ohio.No it's not going to be late if it does arrive Monday. And, yes...