Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Be careful with FedEx Economy (handled by USPS)

So, first, sorry if this has been posted already but for those who don't know, FedEx Economy are NOT insured even though eBay shows them as insured. They are only insured while they in FedEx hands and since they instantly hand them off to USPS, you h...

Resolved! Beware of UPS shipping, not calculating ebay labels

Customer bought a fishing rod, UPS ground saver, was charged $8.53, my ebay shipping label is $8.53. For some reason ebay is not calculating shipping, it should not be the same rate I pay. Yes I check and I have standard rate without discount clicked...

how do you create a listing for shipping you want to require a signature for?

Resolved! Buyer says item damaged but removed factory seal

Hello! I sold a 6 pack booster box of Pokemon cards to an individual and they provided pictures of the box being damaged. I sold it to them factory sealed but in the pictures it was not - buyer removed the factory seal. They want to return it, but I ...

Resolved! eBay Standard Envelope guidelines

eBay Standard Envelope guidelines state in part that envelopes should be "No larger the 6.125" x 11.5". I have been using 6" x 9" envelopes but also have a lot of envelopes that are 6.5" x 9.5". Could I use the 6.5" even though it's .375" (3/8") over...

South Korea shipping size restrictions for USPS Priority International and Express

I am posting this here in case anyone else is having trouble with shipping internationally with USPS, this is my email I sent to eBay customer service. On USPS website for services shipping to South Korea it says the maximum dimensions are as follows...

Resolved! Can't find media mail as a shipping option

I am trying to find the media mail option for shipping with this particular listing:https://www.ebay.com/itm/336011385472 Can anyone find anything that would prevent me using that option with this listing? Thanks

Resolved! Need COMBINED Shipping Label WITH QR CODE (Problem: Need Bulk to Combine, But No QR Available @Bulk)

ANOTHER EBAY TIME-WASTER, thanks! Need to combine shipping BUT ALSO need QR code for shipping label. Problem is that "Combine Orders Per Buyer " shipping option is only available in Bulk Shipping, but QR code option only available in Advanced Shippin...

Can I override ebay's choice for method of shipping?

Back in the day, I could pick my method of shipping. Now ebay seems to think they know better. Can I turn off their mechanism?

How to mark item as received or delivered?

I completed an auction and the winner lived about 20 minutes away from me. We opted to meet in person for the delivery and so they could save some money on shipping. Item was delivered however I don't know how to mark this on the auction itself. Ther...

Buyer returned same product but heavily used

I need some advice from the more seasoned sellers, this is my first time dealing with this and I am unsure how to proceed. basically I sold a smart watch that was brand new and still sealed in the factory plastic. A week later the buyer requested a r...

Resolved! USPS ground advantage and first class letter are they the same?

Was just wondering about everyone else's insight on this. I made a purchase on eBay recently and paid 5.99 for the seller to ship my purchase via USPS ground advantage, but instead shipped it a first class letter after contacting the seller, since th...

How much does it cost to mail a letter via FedEx?

What is the lowest rate FedEx charges to mail/deliver a standard first class letter? Thanks for replies.

Resolved! Many times, an incoming package gets as close as the last USPS hub which is four miles away. It then

I watch Tracking for incoming packages from sellers.Most sellers ship quickly.For me personally, many times, the package gets as close as the last USPS hub which is four miles away. It then takes USPS 4-5 and today 9 days to go that last four miles. ...

What is going on with USPS? Why can't we leave Feedback for them on eBay?

I bought a baseball from a seller in Alabama. I live in OH, 830 miles away.The ball got to within 5 miles of my home, then USPS sent the ball back to Lexington KY 191 miles away. USPS Tracking of baseball.Purchased date 6/5/2025Ball arrived: Spanish ...