Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Is anyone else seeing delayed delivery once again?

Good afternoon all! I'm curious if any of the other sellers on the boards are starting to notice delayed delivery again much like that of a year ago? I've noticed a couple of items the last week that I shipped thru USPS taking very odd routes. Then I...

Resolved! Shipping few items under one trackking number..

Hello, Customer bought 3 different items from my store at once. (I give free shipping) Can I send them in one packet under one tracking number?

ebay does NOT refund final value fees on shipping overages refunded to the buyer

I recently sold a heavy glass fostoria american punch bowl ,,,I calculated the weight and size of the box and it came up at over $50 to ship it,,,The buyer ended up being only a few states away so I did not feel in good conscience I could keep that o...

Resolved! Advice on USPS "mail destroyed by sorter" issue

Hello, I have an item I shipped to a buyer via bubble envelope. A couple of days later I received the top half of my envelope (no item) and an apology letter from USPS that their mail sorter destroyed my package. They have told me I can file a case i...

eBay Package to Seller Went to Wrong Address - Didn't Even Leave the State - Looking for Next Steps

Hello y'all, I have a weird situation and looking for guidance. I sold an item to a buyer in California (I am in Alabama) recently and was told by the buyer he never received the item and that it appears it was delivered to the wrong address. When I ...

Wrong shipping.

I listed a rather large item (VINTAGE WATER SKI'S ) and selected buyer pays shippinf calulated upon sale. I estimated shipping with UPS to be around $60. Buyer paid $53 dollars for shipping - not sure how that was calulated? I went to print an invoic...

'combined' shipping

I picked up 3 items from the same seller, all 3 the exact shape and weight (under 12oz ea.). shipping on each listing is $14.99 domestic and will combine shipping. So I add them to my cart and request new total. when it comes back 3 days later, inste...

Beware of this buyer move/scam that I am now dealing with...

So...the only item over the past 3 months that I forgot (but still had) to enter the tracking in on ebay amazingly never got delivered (according to the buyer) and he opened a case and ebay immediately took out the 44.95 from my money. So...I entered...

Pirateship shipping

Just wondering if others switched to utilizing Pirateship for shipping their items.

eBay International Standard Label - Something went wrong and we were not able to generate the label.

Second time in two weeks I have received the "Something went wrong and we were not able to generate the label" when trying to generate an eBay International Standard Delivery label. Usually when this occurs, there is a problem with the Buyer's addres...

International USPS First Class Mail Tracking Within Foreign Country. No Longer Available???

I shipped a package to the Netherlands using USPS First Class shipping on Aug 2. The Buyer wrote to let me know that he had not rec'd the package, and the USPS website just showed tracking within the USA. I attempted to start an International Mail In...

Resolved! EBay Standard International Delivery Mess up everything. What can I do?

I sold an item to Vietnam on July 28th. Shipped the next day with EBay International Standard Delivery because in this page it advertised as a better shipping service (better estimated delivery date, better tracking)https://pages.ebay.com/seller-cent...

Seller created tracking number, but never shipped item.

Hello, I’m looking for advice. I purchased an item on 8/15/21. I got an update on 8/30/21 saying it was shipped with Fedex, but the tracking never updated past “delivery date pending, once we receive the package we will update the delivery date.”. To...

A little encouragement on APV charges.

About 10 days ago I got, in a matter of about 2 days, 4 APV charges from the USPS claiming the weight or package size was wrong. The notices included a link to appeal. I sent in my information as to what the actual package size and weights were. One ...

Combining shipments into one not allowed anymore?

Have a buyer that bought 2 items separately. Didn't add to cart and request combined invoice. I am trying to combine BOTH purchases into one shipment on the BULK LABELS page by just Combining Orders, like I've ALWAYS done before. Now the "COMBINE" bu...