Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

What would happen to seller if the item without tracking number did not send to buyer?

I am mostly a buyer on eBay. Many items that I purchased have no tracking number due to free shipping or low shipping cost. Sometime I couldn't received them, I sent the refund request to the seller. But I am wondering what would happen to the seller...

Strange Scam I've Encountered Twice in a Row

Greetings,I've just sold two mobile phones -- as separate auctions -- and something strange happened both times. I needed the second time to occur to notice the first time it happened.I sold the first phone, and within an hour of doing so, I get this...

USPS is funny. 3 days to Chicago, 7 days to Fresno, all from Sacramento.

USPS has been on a hiring frenzy. I see all kinds of new folks there. Hope they paid attention in geography class. And after 7 days, the only scan is on the day of delivery. Today. Glad most of my buyers are patient.

Label for Economy Shipping says USPS Media Mail

A customer chose "Economy Shipping (USPS Retail Ground®)" as the shipping method for an item they bought from me. eBay handles the payments for my account. When I went to pay for shipping and print the label, there were no choices or options presente...

Resolved! missing shipping type

help! my shipping type is missing from the options.

Non-Receipt Complaint after 2 Months

I've got a non-receipt complaint for a small sale sent regular mail on April 22nd. I just wonder how long customers have to report that. My feeling is that some customers are abusing the refund system.

How does one defend oneself from a buyers claims when ebay doesn't want to hear the seller's side?

I sold a faucet repair kit on ebay. I identified the item in my listing as a product made by the company Danco to repair leaky Delta faucets. There are about 6 others on ebay selling the identical product. The buyer says the product is "not authentic...

Media Mail Rate Increasing August 29th

Just a note to those that use media mail, other shipping platforms are reporting it goes up 12% on August 29th.

Need opinions on Ebay logo packing tape

Well the store subscriber coupons dropped today (in case you didn't know). But for once, I'm not desperate for any of the envelopes or boxes; I'm pretty well stocked at this point. So what else could I use my $25 for? Well, I always need tape, that's...

Heads Up: Check that your orders aren't missing tracking.

Something I shipped yesterday had tracking, but the tracking isn't showing in seller hub. I clicked add tracking to re-enter the info. Hit save. No error. But ... no tracking, either. For some reason the tracking info isn't sticking. Check your order...

Ok ebay where did the charge an extra rate for pr, ak, and hi go? Did you think we wouldn't notice?

So sometime in the last 3 days ebay decided to completely remove the optional charge on fedex and ups shipments to charge extra to pr, ak, and hi. This only appears when you do free shipping so you can be safe still offering free ship. It's often 3x ...

Un deliver area

Hi i been purchase some jewellery , but ebay global shipping can’t delivery to my area after the goods been sent , and i get notification un delivery to my address , but in tracking number there is notification the packet is been deliver .. not sure ...

Buyers shipping address

I have a buyer from Costa Rica using a shipping forwarder. The address on my shipping page says Miami, but when I go to print out the shipping label it is changed to Doral. What do I do with this?

My item hasn’t arrived yet

My item hasn’t arrived yet! This seller is a thief. This seller took my money, my item has not arrived for six months and he has not returned my money back.

eBay standard international problem

In early October I received an order from Europe for a low priced item I was selling. I chose eBay standard international instead of USPS First Class International. I had never used it before and wanted to try it. I now just received the package I se...