Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Item not received

Hello, I recently purchased an item from a reputable seller, the item is worth about $550+shipping. It has been a few days past the eBay estimated delivery window and it still hasn't arrived. I sent a message to the seller and asked him if he can pro...

ebay standard envelope for trading cards under $20.00 value

what are the minimum size measurements

Seller in Canada, can I use global shipping program?

To make it is straightforward for the customer, I plan to ship to either Canada, (where I live). Or the US. I'm aware I can do this through PayPal shipping but I would prefer to do it through eBay global shipping program.I want to easily state the sh...

Screwed up big with this package... ESUS tracking - need some help

I realized that I put the wrong item in a package going to Canada. Tried to get it before the truck left my local USPS but they were not willing to go through the already packed truck to find it. This was shipped through eBay Delivery Services and ha...

Buyer getting message saying don't ship to their country

But account set up for Global Shipping - any ideas (eBay chat is unavailable!)

Shipping details missing

I currently have a buyer trying to purchase an item, but when they do they get a message stating that there isn't shipping details. So they cannot purchase the item until I change it. I tried to go and change and revise the item but all shipping opti...

Resolved! A question about tracking an eBay International Standard Delivery package

Shipped an item to the UK on July 29 by eBay International Standard Delivery Tracking reads as follows (using the ES # supplied by eBay) Aug 4 7:54 AMProcessed Compton Aug 7 1:21 AMDeparted from export facility Aug 12 2:24 PMProcessing completed at o...

Resolved! Shipping cost increase

I am new to eBay and have had a buyer question why their shipping increased after purchase. I am trying to find out why this happened myself. They are being charged as much for the shipping as they paid for the product. The original listing has shipp...

Return Label won't load.

Hello, I ordered an item covered by the Money Back Guarantee (in the US.) The seller sent me the wrong item. It's not the same as the listing. The return label won't load and the seller hasn't responded yet.I tried on the Ebay app and a Laptop.I can'...

Fedex packed and shipped my package. Now package was damaged. What should I do?

Hello, I paid $24 for packing and $36 for shipping. The speaker was delivered today and Customer reported damage for the speaker. What are my options? I already filed my claim. Can Fedex deny my claim?

Shipping label charged twice

Wow I am soo happy!Sold first item!Printed shipping labelAnd realized it had myOld address on it...Got into ebay accountAdded new addressAnd printed lab withCorrect addressMy acct was charged2 times....any ideasHow to get 1 chargeDropped?Thank you

Am I the only one that cuts the "eBay" logo off at the top of the USPS labels before I ship?

Just curious if anyone else does this. No need to advertise that the package was purchased on eBay. It probably doesn't do much but in this day and age, every little bit helps. Thoughts?

Resolved! Shipping

Hi! Will shipping be delayed due to Covid 19?Thank you.

SHIPPING COST

I'M HAVING ISSUES UNDERSTANDING EBAY SHIPPING SELECTIONS BY THE CUSTOMER AND EBAY CHANGING THE OPTION TO SHIP ( IE ) EBAY ENVELOPE SHIPPING THAT GETS CHANGED TO FIRST CLASS SHIPPING, BUT STILL WITHIN THE $20.00 LIMIT SET FOR SHIPPING THE ITEM