Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Sellers - Do Not use SpeedPAK / Orange Connex is you value your money and reputation!!

I have been an eBay seller in Hong Kong for over 15 years and recently eBay pushed us to use SpeedPAK / Orange Connex to ship the orders. It worked at first, but seems slower than the usual Postal Service. But in the recent months, Nov 2020 to now Ma...

SpeedPAK is RUBBISH!

1 in 3 or 4 orders never arrive, but their tracking ALWAYS says 'delivered'. I literally waited by the front door all day several times just to be sure. On the last one ebay said that they chose to refund me as a 'courtesy'.... courtesy my rear end! ...

Extra Blank Label Printing on Label Maker - Frustrated

Every time I print a shipping label my new label maker, it prints a blank label (as well as a valid one).To sum it up: It prints out the label (Good) and then shoots out a blank (Bad). - I have tried everything and cannot figure out what is going on....

chenge "item location" after purchace

Hi, First sale, put worng item location details, which now prevent sme from producing a shipping lable.How do I change my shipping location for this item / transaction?(postage is fixed price)(Have changed it in my prefreances, but it doesnt update i...

Resolved! What am I doing wrong?

I live on the east coast so with free shipping the west coast is my most costly, as well as Alaska and Hawaii. I recently saw a post about shipping tables. I have been playing with it, but when someone from one of these regions buy something from me ...

Global Shipping Program required delivery date

Hello. I shipped an item via Global Shipping Program in two packages (found the second part a week after the first part was mailed). What is my responsibility as a seller as far as delivery date, given that Global Shipping is involved? The "Delivery:...

how much custom duty i will be charged for a used Fender Star from Japan ?

Hi everyone on Ebay' ! Thanks for taking your time to read this and helping me out .i have my eyes on a Used Fender Stratocaster from Japan, the seller asks for $ 2346.19 + $80 shipping for this instrument which is all ready quite pricey, so id like ...

Combined Shipping Refund How do yo do it now without Paypal

So ebay now charges fees based on sell price plus shipping but what about when you offer combined shipping and the seller pays upfront. How do I refund the seller and how do I get the fees back from Ebay? They no longer go thru paypal which made it e...

Resolved! What "mail class" is the Standard Flat Rate envelope?

Due to a recent acquisition of cheap stamps, I'm going to have a number of 99 cent listings I want to use the Standard Flat Rate for (this is the only way I can get such cheap USA postage while being in Canada). Chit Chats Express which processes my ...

freight forwarders

I am totally sick of cancelling orders since I do not ship to freight forwarders,,,I put it in my listings twice which is extra work for me and it does no good,,,since most of these buyers dont speak english they dont read the listings,,,I take time ...

What shipping option can i use?

Im shipping a 12 x 12 x 16 box thats 3lbs 12 oz but it seems that none of the usps options have a box this big. What shipping options can i use? I would prefer usps because they pick up the box from my house for free.

eBay counting July 5 holiday as a handling day for shipping

I generated a USPS label yesterday, and for some reason, eBay is counting the July 5 holiday as a handling day for shipping (it says to ship by July 6). I went to two post offices and the parcel dropoffs were locked (I was going to do a kiosk scan pr...

Shipped package with different provider using different label

So I just shipped a package using a different carrier than the one ebay provided. I originally printed a label for USPS but after I printed the label the buyer requested I ship it with fedex. So without thinking I went to fedex and shipped it with a ...

Resolved! Shipping Fees for Independent Shipping

Hi, I recently listed a motorcycle helmet and did my shipping independently of eBay. Despite this, I'm still being billed $16.91 for shipping. Is there anything I can do about this? Is shipping outside of eBay not allowed?

Shipping "What's up with this??"

Hi There,I am a Seller now but bought something and now knowing a lot more about the shipping process I knew $25 was too much to ship this 3 lb. item. After a quick negotiation we ended up agreeing that a credit would be given to me for any overage o...