Shipping

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Delivery Errors

When a delivery error appears to have been made by the delivery service, does that service not bear any responsibility for retrieving the item and getting it to the correct location?A message here today from a seller states that he received a negativ...

USPS Rates?

A 4 ounce package destined for Arizona from Maine cost $4.71. A 4 ounce package destined for California from Maine cost $4.46 Question is why is Arizona so much more costly to ship to from New England? If anyone knows please enlighten me.

Resolved. Thanks

I realized that I sent the wrong item last week. I’ve contacted them but I’m wondering if this has happened to anyone else. I would like to fix my mistake but I also want that item returned to me. But now I’m dealing with a middle man (the drop shipp...

More and more buyer opening cases, but they didn't pick up the item, negative feedback question?!

So I the last few months there are a lot more buyer who opened cases where they claim the item didn't come. But I have tracking on all of them, and when I check the tracking it is always something like;"going out for delivery""recipient not home""aga...

Shipping Dates

I have a buyer that won an auction, and is bidding on a second item that closes late on the last day to ship #1, he asked to hold item one and combine the two in one box if he wins item. If I do so I would miss the shipping deadline on #1. Is there a...

Resolved! This is a first....

I received this message from a buyer today. My instinct is to accept the return but make the buyer pay for return shipping. Normally I would just pay for return shipping BUT it's the last line about the feedback. What would you do? "The color of the ...

Unable to Print my Shipping Labels Due to Greyed Out Purchase Button

The greyed out purchase button comes with the message "We were unable to load payment options. Please try again later." This issue has been going on for more than one day. I have tryed using a different browser, deleting my cookies/cache, and even tr...

Resolved! USPS incorrectly adjusted shipping charge

I mailed a very light journal media mail and received notice that USPS adjusted the rate for being underpaid -- more than doubling the charge from approximatly 4.60 to 9.80. Is there a way to dispute this? Thanks.

Shipping from outside US (from Moldova)

Frankly its getting more and more uneasy to grasp. I have listed an item just to test out the delivery options available from Moldova , knowing in ahead that at least DHL and FedEx are present here . May the FedEx option serve for my case a good ship...

ebay shipping calculator

As a seller I have always use "Standard rates without discount" to buyers because I have always used the discount to offset my packing supplies, post office trips, etc. It appears to me that the newest version of the shipping calculator does not offe...

Return policy vs Ebay's self allotted time for return

I sell jewelry with a 14 day return policy and when a customer wants to return an item, ebay allows them a full 30 days to return it? How do I get ebay to change this?

Buyer claims items damaged by USPS but USPS denies damage was caused by them

Hi there - I appreciate the advice from knowledgeable ebay sellers. I don't sell much and I've not encountered this particular situation with a buyer. I sold and sent a buyer an item. Buyer left me very positive feedback: "Item was exactly as describ...

Is anyone else incurring a problem with entering HS tariff code on sales going from Canada to the US

Has anyone had any difficulty using eBay's mail system to send packages from Canada to the USA or even possibly packages going from the USA to international destinations? I can't get the HS tariff code to work for UPS and FEDEX and if I don't enter t...

Newbie flat rate shipping question

Hi All, I have something to sell that is 10"x10"x12" and not too heavy. Others are selling this same product with free shipping. I am guessing that they are using a flat rate service since no one knows where it might be delivered to in order to know ...

eBay Shipping Estimates.... Unrealistic? Generic services...

So buyer paid on 12/6. Buyer chose free economy shipping. eBay's estimation is 12-7 - 12-7 (So 1 day). Item was shipped same day, accepted and processed at hub on 12/6. Yes, they are a zone 1 buyer, HOWEVER, that's almost impossible for an economy se...