Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Address error

My order was sent by mistake XXXX Correct address is XXXX I need my package to be redirected Please please a need my package Help me. Please

eBay/USPS reusing tracking numbers after only a few weeks!?!

I shipped out 20 packages today - June 21st - and had a buyer email me saying they just got a notification that their package was delivered on May 28th to an address is a different state. I checked the tracking, and sure enough, they're right. I doub...

More Fun with USPS APV Shipping Adjustments

I've been reading about the USPS Automated Package Verification system for some years now, but up until this past week I had never experienced any notification of my own. Now all of a sudden I've had two, and the results have been... mixed... though ...

Parcel on hold because of "Missing Customs Documentation"

Hey all, just wanted to know what can I do/who to contact since my item has been on hold in Asendia for over a month now. I talked to the seller and they recommended I reach out to eBay/Asendia but I find it extremely hard to talk to an actual person...

USA based, I only offer Domestic Free Shipping, now everything is shipping "FREE" even Internationa

I saw videos that told me to 'exclude' international from my shipping locations, which I did - but now people are suddenly are telling me "Hey, why don't you ship to the U.K?" etc.It seems I excluded ALL International shipping. So, I go to settings, ...

Shipping to Israel

All commercial air traffic in & out of Israel was resumed a week ago (June 29), by all accounts everything has returned to normal. When can we expect ebay shipping to resume?

Stuck in GLENDALE HEIGHTS partly

Thank you for your time in reading this.Hello and good morning,Im a buyer from Europe(Gr) and -had my order delivered from seller in Omaha on June 9th (2 packages 2 trackings)-arrived to Glendale Heights on June 12th-received 1 tracking from ebayA no...

As a buyer, how do you make an offer for an item that has shipping charge & local pickup options?

I want to make an offer on an item that has an option for free local pickup. But my offer always has the shipping charge included.

Ebay label nightmare!!

I am so mad right now because on June 22 there was a label issue or glitch within ebay and USPS system concerning labels showing as delivered prior. I did want agent requested of me buying another label and cancelling the other and wham my request fo...

Additional Info on Tracking Bug - Items Actually Going to Wrong Destination

I have a shipment that is affected by the tracking bug in the pinned post. But the following was not mentioned in the pinned post so I want to make other users and eBay aware: Example: Tracking 9400108105462965480390As is known, the USPS website show...

How do i list and sell two large items that go together but will ship in two different boxes?

Road Ready RR1200HWS Turntable Case Combo That is what I am trying to sell. The go together but they can be used separately as turntable carrying cases and shipping them seprately would be way easier than one ultra large package. I don't see any opti...

Aquiline is a fraudulent shipping company - beware

On June 19, 2025, I ordered a table from seller, dvdv01, who seemed to have good ratings. I had never been scammed by a seller on eBay before this so it was the least of my worries. On June 26th I received tracking information that the table would be...

Resolved! Shipping to India through the GSP?

I have a customer wanting to buy something, she is in India, she sees the message that this seller does not ship to your location. I have no excluded countries. How do I fix it?

VOID A MAILING LABEL FUNCTION DOES NOT WORK AT ALL

At this point, when I try to void a label from the TRACK AND MANAGE YOUR SHIPMENTS page, the function does not work. I receive the following message: Cancel a shipping label This shipping label can't be cancelled because you've either already used it...

Tracking says shipping label was created on the 12th with no updates since.

I purchased an item on January 8th and the seller created a shipping label on the 12th. Since then the tracking has still only shown “Shipping label created, USPS awaiting item”. It is currently the 17th and the expected delivery is from the 18th to ...