eBay

Ebay guaranteed delivery.

I am not enrolled in the guaranteed delivery program but the guaranteed by a specific date is in all of my listings? Is there a way to remove it? With continued delays from USPS im having to baby sit every package now and I wish Ebay would have remov...

USPS shipping number from Japan to Canada?

Hi everyone. I'm located in Canada and recently purchased a product from a seller in Japan. The seller updated my purchase with tracking information, but it was unexpectedly a USPS shipping number (formatted UAXXXXXXXXJP). What reason would they be u...

Scanning vs tracking

Hi I received some unscanned packages on my shipping performance even though I provide my buyers the tracking for them and me to check. Is scanning and tracking both have to be indicated? Why wouldn’t tracking be enough? I could not find the info to ...

eBay Standard Shipping Labels - Sports & Non-Sports Trading Cards

Hello Community, Is anyone out there seeing an increase in "Item Not Received" cases while using the new eBay Standard Shipping Labels? I have noticed an increase in this activity on my side. What I am seeing is that USPS is not scanning these labels...

Partial Refund Before or After Delivery?

Hello. I sold a pair of jeans to an international buyer, when I pulled the jeans out of storage I noticed they had lost some quality in the hot garage (the leather patch on the back was beginning to deteriorate.). I contacted the buyer to check if th...

"view tracking" and "edit tracking" options disappeared

The "view tracking" and "edit tracking" options disappeared from two items that I recently sold and shipped. I can still get the tracking information by going to "view order details", but I cannot figure out why these two options just vanished. Is an...

Refund

Money back guarantee

I received an email stating that my item is delivered, yet it has not been delivered and the seller has disappeared from the ebay community, I would like To know if anyone has received their money via ebay and paypal money back guarantee...

Money back guarantee

I received an email stating that my item is delivered, yet it has not been delivered and the seller has disappeared from the ebay community, I would like To know if anyone has received their money via ebay and paypal money back guarantee...

Ebay adds FVFs as a credit on your next month's bill?

I have a question about fees and returned items. Funds were already taken out of my account from a transaction on an item that ended up getting returned. I made a refund but eBay had already collected the fees for the sale and charged it to my accoun...

4 months later I finally get the item from China.

Ok, I have a conundrum.. I just received something that I ordered from a China vendor FOUR months after I ordered it. I have ordered things from China and received them within two months and didn't have a problem with waiting because ......well , it'...

Buyer Wants Me to Use His Fedex Account when I Ship the Item

Hello all, I am in need of help. This is my first time encountering this issue. A buyer wants me to use his Fedex account number for shipping since he can save money for shipping. I provided him a UPS Next Day Air quote of around $330 but he said tha...

Buyer received damaged item. ?Policy?

Hello.I sent an item and the buyer received it broken. He asked me to fully refund him. And he told me to go to fix the matter with the company i shipped it. I fully refund him from day one. Today i went to shipping company to report it. They told th...