Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Cost of shipping large items.

I sold a piece of luggage, and eBay told me it had to be mailed priority even though I saw that another seller had shipped the same item first class. The box weighed about 4 lbs. I didn't write down the dimensions, but it was at least 20" x 15" x 15"...

Shipping question!

My bid won an item on the auction. I looked at the details for the item and it said local pickup "free". I didn't see Shipping details other than the pickup option. I live in Oregon, and the seller lives in new Hampshire so I need to have it shipped....

Refunded but still shipped

I wanted a refund for something and got my money back but it was still shipped to me what do I do with the item

How To Receive Shipping Fees Back on Free Shipping

So I had a buyer say they bought item by mistake. Now of course we all know I didn't have to accept the return, but why be that person, right? Only problem is I gave free shipping on the item and by accepting the item back I'm out my shipping fees. H...

Having to Pay additional cash (COD) to receive a package from a seller.

Purchased an item from a seller. Paid for the item and the original shipping price which was listed on the auction listing for $14.65 expedited shipping.Post delivery guy showed up at my home and stated I needed to pay an additional $29.35 (COD) for ...

N.Y. to Ohio - Via Puerto Rico - Priority Mail

Ugh... USPS... Really ?N.Y. to Ohio - Via Puerto Rico ? - Priority Mail...Guess it won't arrive by the 'estimated Delivery date'.Thank goodness for Acceptance Scan, Tracking, & patient Customer !

How likely is this a scam (shipping to an autoshipper address)?

I just had a winning bidder of a brand new laptop I'm selling with a seller address of 18 Boulden CIR STE 2 CAMARATC C71395 New Castle DE 19720-3494. 100 Google reviews of this address, indicating it is a shipping service that forwards to internation...

Scam??

Someone has said they want to buy my product but then ask me to text or email them at another number to set up payment and shipping arrangements.

Why does eBay enable shipping methods that are not allowed for the specific item?

I sell comic books and I recently sold one where it said the buyer selected Media Mail. Comic books cannot be sent with Media Mail so I had to pay for First Class and got shorted on the sale. I'm very careful when I create the listings to always put ...

Resolved! Combining shipping

A buyer bought 3 items separately but would like them shipped together. I have done this for this buyer before but cannot figure out how I was able to combine them. I have a copy of the old combined invoice and it is called Pick List. That term does ...

Shipping on eBay app

I used to be able to have my shipping the same so I don’t have to change it every time I add an item. Now it defaults to 4-550. I want all my shipping to default to $2. Can you do this on the app

Inability to refund a USPS postage OVERAGE for label purchased through eBay

Seems the USPS informed eBay I paid TOO MUCH for postage and they were unsuccessful in refunding it to my account. Confirmed through email from eBay that postage refund "credit failed". That proved correct, there is no record of the credit being rece...

Unable to choose parcel select

I've listed and sold a few items that I want to send USPS parcel select but that is no longer an option when I go to purchase the shipping label even though that is what the buyer requested and paid for. The closest option is priority mail. Has this ...

Shipping Defects

On March 21 one of my best customers won 3 auctions. I have a 2-day handling time. This customer was also high bidder on additional auctions that ended in the near future, just after the end of the handling time.I thought I understood eBay's policy (...

eBay authentification sneakers returned but no refund?

So I bought a pair of sneakers off of eBay, was under the Authenticity guaranteed category. Ordered a 9 but got a 9.5 of the same shoe, figured no big deal, the sellers pretty big so probably grabbed the wrong box in a rush. The sellers page says no ...