Shipping

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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

Ship UPS

I have started shipping all my packages United Parcel Service. The post office seems to hold packages and extra day and most do not get delivered on time or they get Miss sent to another zip code facility which delays packages seems like they have go...

Shipping

I sent an offer to a buyer and they said they would accept it if I lowered the cost of shipping. The item was listed for the lowest USPS rate already and I tried to explain the "regional" rate situation. They wouldn't tell me what the calculated rate...

FedEx is scamming ebay users - proof attached!!

FedEx did a price adjustment on my shipping of $51, more than doubling what I paid by claiming that the billable weight of my package is 29 pounds! I shipped a single Lego set - 4184 Pirates of the Caribbean - which according to Brickset weighs 3.83 ...

Shipped an item via Global Shipping and now it's lost... what do I / the buyer do about this?

My client is reaching out to me about this, and I don't have any idea what to do about it. As I understand it, once it leaves the states, it is the international carrier that is responsible. I've dealt with lost items before with domestic shipping an...

Item shipped but never delivered, now INR case

I sold and shipped an item last month. Soon after I had shipped the item, the buyer told me the address he gave was wrong and that he wished for me to change it. I simply told him that I could not, as the item had already shipped, and took no further...

How to remove ShipCover as an option from shipping

Just curious if there is a way to remove the ShipCover insurance option completely from my preferences? By default it is the first shipping option available for USPS shipping and I will never use it. How do I remove it all together from my shipping l...

No QR code or shipping label

This has happened twice now. On first occurrence I was able to remedy situation by calling eBay. Attendant confirmed that my settings were all correct but didn't know why I didn't receive a QR code or shipping label after paying for shipping. I said ...

Resolved! EIS attracts Hong Kong camera buyer, eBay refuses to send camera

Sellers, As we know, eBay (via EIS) makes listings available internationally unless the seller explicitly excludes international destinations. I'm fine with that and commend eBay for making international sales so easy for sellers. But that doesn't me...

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Why only USPS?

I have nothing but problems with USPS and FedEx. It is very very frustrating that I cannot select which carrier I would prefer to ship my purchases.

Resolved! Shipping - The Handling fee setting is missing from the shipping options.

I have items that are large and that require alot of packaging that I ship from time to time like Guitar Amps and Cabinets.I also have items that need tracking and packaging built into the cost of the shipping.I want to make sure that the buyer pays ...

New seller

I have made my first sale buyer has paid for item plus $14 USPS shippingI am instructed to purchase $14 labelis that correct?

Issues with authenticator shipping

I live in airbnbs in Alaska where I have no mailing address. I ordered a pair of shoes that the shipper indicated would be sent via USPS; using an address of General Delivery, which 1000% means "send to the post office." At no point was I told the au...

How can I appeal an additional charge/adjustment from USPS on an eBay shipment?

Had this issue, hopefully will save you some timeReached to Ebay, they Referred me to uspsUse this link to submit your dispute Automated Package Verification (APV) DisputeAfter filling your infoYou will receive an email stating Your dispute request f...

Resolved! Did the USPS changed International services? First Class?

I haven't shipped first class international in a while, today I was told that that there is a new first class international service and that the one I used for years no longer exist. Is that correct? Also, are the tracking codes not using the LZ anym...

Resolved! "It was not possible to generate the label. Something is wrong. Please try again later."

I doubt theres even a point in posting this, since Im one of thousands of members who are dealing with the same issue, but ebay has shown time and time again that they neither care to solve the issue, and dont care about how it effects the lives of t...