Shipping

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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

Resolved! No Proof of ShipCover Insurance Purchased Shipping USPS

I sold an item on E-Bay for $750. I added additional liability coverage and selected ShipCover Insurance before I printed the USPS shipping label. I definitely paid for the insurance because the cost of the prepaid label increased by the cost of the ...

Resolved! The seller declined the request- what do I do?

I saw a thread about this issue from 2017, but none of the comments helped maybe because it is old. I need help because the item shipped to me is not my size and the seller declined my return request, and I would really like a refund or else I would'...

Ebay shipping labels

Had a customer to choose and pay for USPS First Class Postage, but am unable to purchase any type of postage except through UPS. Other options does not allow me to choose USPS - only UPS. First time I've had this to happen - any solution?

Resolved! How to stop USPS & UPS from breaking breakables?

Two times this week I had buyers tell me their bowls & cups that I sold arrived broken. I do everything to secure these breakables. I put them in boxes. I wrap them in paper and bubble wrap and stuff with air pillows. Yet, the shippers still manage t...

cannot purchase shipping labels through paypal

I have been using my paypal account to purchase shipping labels. Today ebay would not let me use my paypal account to purchase the label. I was forced to change to using the money I had on payout to purchase the label. Was this an announced change?

Buyer in New Zealand wants two items, how to quote combined shipping?

First question: I can set up the shipment myself through our business's stamps.com account if I need to, but I'm wondering if that affects my seller protection in any way, vs paying ebay to handle the shipment. I'd personally rather use ebay's system...

eBay Delivery Services Shipping Label Fees

I have a couple questions regarding eBay Delivery Services Shipping Label Fees that are shown on the detailed download for the monthly tax invoices. On the May 16 - June 15th tax invoice, it shows two "eBay Delivery Services Shipping Label Fees". One...

The new packing slip does not have seller address?

I am old school. I just printed a new format packing slip and it has the return address but it does not have the ship to address. Can I change this?

Resolved! Shipping fragile items

I am shipping antique tea set. Is having shipper package and insure the best? Will insurance pay full cost if one item is broken in the set?

you are not the owner of this item!

So I am editing some items, raising/lowering prices and come across this weird message. I am on MY seller hub under MY seller name! WTH?!

Postage label not showing under "My eBay: Postage labels"

About 30 mins ago I bought a second class large letter postage label through eBay/PayPal. Now I realise that I bought the wrong weight, and I actually need a different label which will cost more money. However, when I look under selling --> postage l...

Resolved! Shipping Advice Needed For A Listing With Many (100+) Small Boxes

I'm newer to the selling side of eBay. I was hoping to find out the best way to ship a listing if/when it sells. I'll attach an image for reference. I've estimated that if box size wasn't an issue for the USPS Priority or FedEx Ground, then I could p...

International Returns

Hello all buyer here looking to return an item internationally with minimal headache, what would you recommend as the best method.

What is going on with the Post Office ? First class took 9 days to get to designation, packages

In the last week I have had 3 packages not revived by my buyers, 1 was a first class and took 9 days to get there. One the buyer says the tracking says it was delivered and left by the garage, she claims she doesn't have a garage. Now I have a buyer ...