Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Reaching a live person on eBay.

I recently had a customer claim that she did not receive an item. I followed it up with the tracking number and indeed the item was delivered almost a month ago. The customer opened a claim with eBay. I gave all the information need, followed through...

Package is still in transit

Hello! I had a buyer open a request about their item not arriving. I sent tracking and an explanation: shipped 9/28, sat in another city for over a week, and it finally looks like it’s starting to move as of 10/8. Since they opened the request and I ...

Resolved! International Shipping - Pirateship - UPS - eBay labels - VAT - I am having a senior moment....

I have a customer in Australia.....(a regular)....usually we use GSP or USPS, but it took 2 months last time (Shipped Aug 7 received Oct 4)...he is fed up...so I listed his most recent item he wanted, and offered UPS shipping choices (which he wanted...

Buyers address is Post Office Address

I had a buyer just purchase from me, and I’m a little skeptical as they have 0 reviews and joined 2020. Aside from that which I’m not too worried about, is that their address that is provided for shipping is the address for a Post Office. Should i be...

Owe on multiple items, no response from seller on combined shipping invoice

I won multiple auctions that ended 36hrs ago. Before bidding on any of them, I messaged the seller asking if they offered combined shipping, and they replied "Yes, I am happy to adjust the final shipping price to reflect combined shipments." As soon ...

USPS Issues

The changes at the USPS are going to create a disaster for shippers this holiday as its defects have not only begun but it is getting worse. Packages are really slow, getting lost and more already. So much so that at least 19 states and the DC Distri...

Delivery date

Why is it when I view the item I want, it shows it will be delivered October 19 - 22.When I place my order, it suddenly changes delivery date to Nov. 22.Why did the delivery date change? I feel deceived and mislead.

Shipping label could not be generated

For over a month, I have been getting an error with the bulk shipping tool for USPS that the label could not be generated. I have tried different browsers and different computers, but I still get the same error. I can print labels from my phone, but ...

Resolved! Parcel Select Now Totally Dead?

For the first time, I have no option to create a listing and offer parcel select shipping. I know the common knowledge was that it was slowly going away, but it must be gone now. No one will be offering Priority and then shipping Parcel Select using ...

SHIPPING AND BUYER PAYS

WHEN LISTING I GET CONFUSED HOW TO SHIP AND BUYERS PAY

Shipping tracking number

I sold an item on eBay I am trying to put in my tracking number. It will not let me type my tracking number and it needs access to my photos unconstitutional no. My photos have nothing to do with tracking numbers it will not let me put my tracking nu...

Resolved! Buyer selects priority envelope when item measurements require larger packaging. How do I prevent?

I offer priority shipping and provide the size of the item. Buyers select priority envelope even though the item measurements show it can not fit into a priority envelope. How do I offer priority shipping while preventing the buyer from selecting a p...

Buyer Requests Tracking - Does Not Respond to Messages

Hi, I'm probably overthinking this, but I sold a graphic novel to a buyer in America. (I live in Canada.) He selected economy shipping, which does not come with a tracking number, although I provide tracked shipping as another shipping method. The bu...

International shipping returns

A buyer in Australia bought an expensive dress and wants to return it . How can I get a label to them ? Or how can I send money for them to purchase postage , since eBay forbids the exchange of email addresses ? Oct / 2021 thanks so much for your hel...

Priority Mail Regional A & B Boxes no longer offered as shipping choice

along with the latest USPS increase from $8.00 to $8.75 on a padded flat rate envelope,the choices of Regional A and B boxes are no longer available thru E bay.Great improvement-not!