Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

How to file a UPS damage claim

As an eBay seller, I sold and sent an item through UPS and insured it. The item was broken and I need to file a claim with UPS. The UPS website wants my account number it was sent with. Where do I find that on my eBay Seller account? Or is there a be...

Shoes lost at Authenicator

I ordered a pair of sneakers over three weeks ago - within 2 days of the order it arrived at the authenticator and has been there since Aug 8th 16days... I am not allowed to contact seller because of the authenticator involvement - and ebay doesn't p...

can’t get in touch with buyer, item was returned back to me

i sent a buyer an item in july and it was returned back to me since they didn’t give me a good address i guess. I've been trying to get in touch with them since late july and they have not returned my ebay messages. i’m unsure of what to do. my ebay ...

Resolved! How do I reposition a shipping label before printing it's always stuck in the middle of the page

Ebay Standard Shipping

When I try to use the Ebay Standard Shipping for Puerto Rico it will not take it.Anyone else had that problem? Secondly, it says I can restrict areas that I don't ship - but I have been unable to find that setting - I only want to ship in the 50 stat...

Resolved! Your experience with EBAY STANDARD ENVELOPE

Rough start on my end, not even the supervisor was aware of this. The frontline employee was trying to argue about how I am wrong. Wouldn't even let me explain how this is a brand new service. It's going to be a rough start. Neither knew how tracking...

eBay Standard International Shipping

I've had two expensive shipments with expensive shipping fees go missing when shipped via Ebay Standard International Shipping.First, know that the option is extremely slow. Items are staged in Erlanger KY for up to several weeks. Second, the trackin...

Sold/Paid no buyer info available

The last 2 things I’ve sold don’t show me any buyer information, so I can’t ship, leave feedback, add shipping number. What have they done now? Thanks Mark

impressions.

what is the difference between Top 20 search spot impressions, Rest of search spot impressions and Non-search impressions?

Resolved! Shipping method

Ebay listing says UPS, Buyer has PO box listed. Do i have to ship?

how long ebay oders

HELLO Please tell me,How long do we have to wait to get your order to our house

Resolved! GSP combined shipping

Hi, Is there a way to ship combine shipping to a buyer that purchased 2 items. International with GSP. Each items has a different reference numbers. Thanks

Resolved! Sold item shows "My note: International Sale." But a US address.

I've had it show "International sale" before with a US addy, but in the fee details it would show an international fee. This one doesn't. Is it a glitch or a scam?

Import Charges

Hi,I wanna know how we can inform INTERNATIONAL BUYERS ON POTENTIAL IMPORT CHARGES, as ebay request us to do. I mean eBay collects in some case but not in other cases. if we are using Global shipping programme then eBay will do it behalf of us. But i...

Resolved! About insurance coverage for shipping goods

When we use an insurance for expensive goods, can we choose the coverage as full amount or as a percentage of full amount, from the price of our item ?