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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Return shipping label from Canada to USA

Can someone in the US buy a Canada Post shipping label for a return or would I need a Canadian address to register an account with Canada Post? I did some quick searching but didn't find a quick answer. I'm still working with the buyer on their false...

International shipping as my 1st transaction

Hi. I have a listing offering no international shipping but a buyer sent me a message on ebay asking if i could ship international ( from canada to france ). Since i have no sell yet and new to ebay selling, i wanted to keep it simple and sell in my ...

Scam / Fraud?

I purchased a standup paddle board (SUP) new for a price that is less than 50% of other identical products. I was in such a rush to purchase (wife's birthday gift) that I didn't notice the seller was brand new to eBay. I paid for the item immediately...

Strange Scam I've Encountered Twice in a Row

Greetings,I've just sold two mobile phones -- as separate auctions -- and something strange happened both times. I needed the second time to occur to notice the first time it happened.I sold the first phone, and within an hour of doing so, I get this...

Label for Economy Shipping says USPS Media Mail

A customer chose "Economy Shipping (USPS Retail Ground®)" as the shipping method for an item they bought from me. eBay handles the payments for my account. When I went to pay for shipping and print the label, there were no choices or options presente...

Non-Receipt Complaint after 2 Months

I've got a non-receipt complaint for a small sale sent regular mail on April 22nd. I just wonder how long customers have to report that. My feeling is that some customers are abusing the refund system.

How does one defend oneself from a buyers claims when ebay doesn't want to hear the seller's side?

I sold a faucet repair kit on ebay. I identified the item in my listing as a product made by the company Danco to repair leaky Delta faucets. There are about 6 others on ebay selling the identical product. The buyer says the product is "not authentic...

Need opinions on Ebay logo packing tape

Well the store subscriber coupons dropped today (in case you didn't know). But for once, I'm not desperate for any of the envelopes or boxes; I'm pretty well stocked at this point. So what else could I use my $25 for? Well, I always need tape, that's...

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