Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

First class international shipping to NZ

Hi I was wondering how long does it take to get a letter/parcel from Orlando to New Zealand using first class international, it was shipped at least 8 days ago and hasn't arrived. What is the process for usps shipping. I live in NZ so I don't know ho...

Resolved! Shipping scam

I'm not sure if I am even posting this in the right place to get help or answers but this is the problem. I purchased an item and the tracking number shows the package to be delivered but it wasn't, the carrier that was used to supposedly ship the pa...

Resolved! Buyer is claiming the item will be damaged before recieving it and left negative feedback due to ups

I have a 0 feedback buyer who has left negative feedback claiming that I personally have been causing a ups shipped packaged to be delayed when i shipped immediately and ups misdirected it, further the buyer is already claiming the item is damaged da...

Resolved! Alot of first class packages being held at post office

Am I the only one who has had alot of first class packages sit for days at the local post office once they are dropped off? The tracking doesnt update for 6 to 7 days at times and then shows the packages being accepted 6-7 days after they were droppe...

I need some help

I sent a 2 package to a buyer and the buyer is going to sent it back to me but i dont kwon how to send the shipping cost back to him.

Resolved! shipping to Australia - how do I estimate shipping costs for a 7 x 10 x 5 inch box weighing 2# 14oz?

The shipping calculator does not list Australia as an option, only Europe, Asia or S. America.

Resolved! I am traveling and cannot ship an order until after the "ship by" date

I just left for a 5 day trip and literally an hour after I left I got an order. It is due to "ship by Friday" but I won't be back until 2 days later. Should I order the shipping label and just mail it Monday, or cancel the order and re-do it when I g...

Shipping Insurance and Proving Value

Just curious about this, I mostly sell collectibles and usually around the $200 mark I start considering insurance on them. A lot of times the collectible (for example, trading cards) may be super rare and worth hundreds of dollars, yet the actual co...

How do I change the shipping method or box size after the buyer paid?

I sold several items, all to the same buyer, they were individually listed with shipping via small flat rate box. The items combined need to go in a larger box, but if I hit Purchase shipping label, it prints the label as one item not the combination...

Free shipping vs calculated/charge shipping

Is it better to charge for shipping or just add the shipping cost to the final price and give free shipping?

Combined Shipping activation for active Listings?

Combined shipping has been a difficult thing to consistently activate as a relatively new seller who largely creates listings from my phone. Anyway to update this for existing listings? 1) is there an easy way to activate your combined shipping rules...

Ebay international order Stuck at Portugal Customs

I've sold an item with ebays international shipping. The package has been stuck in Portuguese customs since July, the order was placed in June and today is already August. The buyer has been sending me messages and today I found out by them that they...

ebay Standard envelope

I sold a postcard on ebay and went to print the shipping label. The buyer selected the ebay standard envelope, but when I went to pick the shipping option it didn't have the "ebay standard envelope" highlighted. I entered the correct dimensions and t...

PayPal

Now that eBay is not connected with PayPal ( Sales go into my bank account) how can I change where my shipping cost are paid?? Please advisealice

Slightly off weight on shipping label. Should I be worried?

I’m shipping a trading card, but I wasn’t sure how much it weighed and don’t have a scale available to me. I asked a friend who also sells and ships cards, and he said he marked his as about 5 oz., which is what I marked mine at, but it’s probably ab...