Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Shipping calculations off

I had a sale for my item, tickets. I sold 6 tickets but when the buyer was completing the tranaction she was charged per ticket. How can I fix this ?

Shipping

I prefer to purchase items with free shipping, so when I'm selling an item I'm okay with free shipping. I just can't figure out how to make the offering show free shipping. Yes, I know it's very pricey but I'm okay with that.How do I make it free shi...

User avatar by Enthusiast
  • 223 Views
  • 3 replies
  • 0 helpful

Resolved! Shipping label

Hi I made a sell. The shipping label I am to print is different weight and package size I thought I chose. The seller paid $17.54 for 8# package. The label say it’s shipping 3# flat rate envelope. What do I do?

User avatar by Pathfinder
  • 225 Views
  • 2 replies
  • 0 helpful

Does USPS still deliver to Puerto Rico?

I sold an item to a buyer in Puerto Rico. Its a $25 item and weighs in at 4 ounces in its small bubble mailer.I ship hundreds of packages there every year. But today, it will not allow me to choose First Class. As a matter of fact, all USPS options a...

User avatar by Thrill-Seeker
  • 632 Views
  • 6 replies
  • 4 helpful

Fraudulent sellers

They will give you a tracking number and when the item is delivered, it will be nowhere to be found. Contact the shipping company and give them the tracking number. They will also ask for your name and address. The tracking number is a valid number b...

User avatar by Explorer
  • 205 Views
  • 1 replies
  • 1 helpful

Payment on hold

Ebay has put my payment on hold for an item I have sold but it is a large item and will be expensive to ship and I honestly don't have the money for shipping without being able to access the payment for the item. What can I do?

Shipping Costs Different on Mobile Phones

Does anyone else have issues with shipping costs showing west coast shipping prices on a mobile device when you are on the east coast? But when you click on the item, the right shipping cost is listed. I follow several eBay sellers and they have the ...

User avatar by Adventurer
  • 511 Views
  • 5 replies
  • 0 helpful

USPS Retail Ground and Parcel Post

Can I buy and print USPS Retail Ground or Parcel Post shipping labels on Ebay?When I first started selling, I could. Then late last year, neither were an option. I could select either as the shipping method when creating a listing but, once the item ...

Shipping Calculator Issues

I’ve noticed an issue with my eBay listings, and it looks like it may be on the eBay side. I list an item and put in the dimensions and the weight, in this case it’s a small item that weighs 1 pound. EBay say USPS First Class mail with a cost of x. N...

User avatar by Pathfinder
  • 256 Views
  • 3 replies
  • 1 helpful

long delivery window

hi all, can someone guide on how to specify long delivery window? its a pre order and will be released and shipped in september, so i need to configure 3 months period?Also, how to make the handling time 30 days? thanks for the help

Resolved! Ebay please let us see seller's handling time

1) Gives me an idea of what to expect as a buyer. If the seller lists 7 days handling time, then I know not to be concerned if there is no tracking information provided on day 6. 2) More importantly, if the item arrives after the last day of the esti...

User avatar by Adventurer
  • 911 Views
  • 3 replies
  • 1 helpful
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