Shipping
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Buyer cannot sign for FedEx Delivery

I sold an expensive item on via my seller account. I shipped it via FedEx and due to the insurance amount of $500+, a signature requirement was automatically added at no charge. Today the buyer contacts me (shipped two days ago) about the expected de...

shipping options?

Greetings, I rarely ship anything large or heavy so I am out of touch about how to list with shipping options. I am going to sell a set of cookware that will weigh nearly 40 pounds and take a probably 15"-20" cube box. How do I give the buyer a choic...

Resolved! Buyer Selects Shipping but doesn't pay enough

What if the buyer chooses a different shipping method that seller selected but the buyer doesn't pay enough to ship it the method that buyer selected. In other words, for shipping a 10 pound guitar, the seller shipping method may have been USPS Retai...

About international shipping

How can I remove an international shipping because my account is setting up for international delivery and so In my account I don’t provide international

Buyer lying to get more

I have a buyer that says that a third of his package is gone upon receiving it even though I know what I packaged. He has sent me pictures of both the package and the supposed contents inside. There was no box, so you can tell there is a big size dif...

User avatar by Rising Star
  • 225 Views
  • 2 replies
  • 0 helpful

Fedex...I feel like a newbie

Hi, I have a 30 x 17 x 15 box. it's only 9lbs. Mostly packaging material inside. This is significantly lighter than the dimensional weight if I am following the instructions on the learn more tab they give you on ebay. If I did my math right I get a ...

Has something changed with ebay's Global Shipping Program?

I sold an item to a buyer in Australia and I was informed that I had to send the shipping cost to him. Since my only obligation with the Global Shipping Program is to mail the item to the hub in Kentucky and I never even see the buyers address since ...

New USPS hub in Honolulu, Hawaii???

Can't help but laugh. I'm in the middle of Ohio, buyer in state of Missouri (400-500 miles). Small, less than 1lb box leaves Cincinnati and it's next stop....... the beautiful beaches of Hawaii!

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User avatar by Adventurer
  • 329 Views
  • 7 replies
  • 1 helpful

Resolved! International Delivery item removed from non-USA search results?

Experts, This one is obscure. There is a new little link on the search page, "Shipping to." There is a pulldown hooked to it that lets a user change their location. I'm a USA seller, and wasn't seeing a new listing. Then I noticed that my shipping lo...

Shipping to USA.png Shipping to Ukraine.png
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