Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

User wants a refund/return for an item he purchased that is exactly what he purchased.

I sold a specific sports team jersey, color clearly listed as BLUE.Buyer waits until delivery & demands a return stating wrong item recieved.I explain to the buyer it is clearly listed as blue, and the team in question has never had a jersey in Black...

Resolved! Fedex Overcharging & Adding Weight to Package

Sold a comforter on March 30 for $29.99, and shipped it via FedEx on March 31st for $12.01. Package was 11 x 11 x 14 and weighted under 5 lbs. The package was delivered April 4th. On April 9th I got an e-mail saying FraudEx reported my package weighe...

Return informed that it belongs to dangerous goods and refused to be accepted for transportation

My order was returned and sent back to the shipping company, but they refused to accept this damaged item as it is classified as dangerous goods. I want to know what to do, but I have sent countless emails to EIS without any response. Can anyone tell...

Shipping charges

Has Anyone experienced this? I sold a large picture and before I listed it I took it to my local UPS store to pack it, they finished it they measured in front of me and weighed it. It was 46"×56"×7" and weighed 27 lbs 8 oz, that how I listed it and s...

HOW TO GET REFUND FOR CANCELLED SHIPPING LABELS IF USPS DOES NOT REFUND.

I CANCELLED 3 SHIPPING LABELS I MISTAKENLY ORDERED ON E-BAY WHEN TRYING TO SHIP AN ITEM I SOLD. E-BAY SAYS IT MAY TAKE 21 DAYS FOR USPS TO APPROVE REFUND. WHAT HAPPENS IF THEY DON'T CREDIT MY ACCOUNT WITH THE AMOUNT? THE VIRTUAL ASSISTANT IS USELESS....

Resolved! Shipping for a chest of silver plate

I'm putting together a listing for a set of silver plate with a wood case and I'm trying to figure out the most cost effective shipping solution with tracking. I've been using USPS for nearly all my sales but for this it seems really pricey. The tota...

Shipping times

Most of my shipments go 1st class. I am getting feedback that deliveries are taking 10+ days with the worst 29 days. Is this happening to others?

Combined Shipping Profiles Help

I need some help, i'm trying to make a combined shipping rule but it's not working the way i wanted it to. I have two similar items in separate listings that I want to combine, i'm charging $6.99 shipping and i want it to make any additional items fr...

Resolved! UK person wants to buy but says the UK England is not available. How do I add it to my settings?

Ive sold to England in the past but I checked and I dont see the UK England in the list for the item I'm selling which is a vintage plane model.My settings show I'm set up to sell internationally.Ive gone thru all the other posts to see if Ive missed...

Shipping

I typically do a bubble wrapped box within a box for shipping. I am trying to use shredded paper as a filler within the box. I get so much junk email that I cross cut shred that I felt I could use it. Thoughts? No complaints from a customer yet.

USPS Closed June 19 Thursday

PO clerk brought this to my attention today. Thursday June 19 is Juneteenth. PO and government offices will be closed. Just a heads up.

Resolved! ship to a secondary address?

I would like to drop ship an item to secondary address that is not on the check out form

Shipping cost more than what buyer paid

I recently sold two model kits. eBay charged the customer $10.12, but I had to pay $20.50 for the shipping label. This has never happened before. Has this happened to any other sellers? Is there a problem in eBay? Thanks.

Resolved! Never Received Ebay Authentication Center Item

So disappointed at ebay authentication service, it was shipped to them as mandated but didn't pass the SIZE inspection... When I first got the failed report (around 6/6), I was surprised it says the actual size is US 4 and it didn't match my listing ...

Tracking no longer automatically added

When buying a shipping label the tracking number was automatically added to the order and the order was marked as shipped. This is no longer working for me. Anyone else having this problem?