Shipping

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My item hasn’t arrived yet

My item hasn’t arrived yet! This seller is a thief. This seller took my money, my item has not arrived for six months and he has not returned my money back.

eBay standard international problem

In early October I received an order from Europe for a low priced item I was selling. I chose eBay standard international instead of USPS First Class International. I had never used it before and wanted to try it. I now just received the package I se...

Impossible to file claim with Shipcover

I'm a seller and recently had an item lost in the mail. It was covered by Shipcover. There is literally no way to file a Shipcover claim on my end. Shipcover.com FAQ says, "Under "View order details," click the "File Insurance Claim" link, fill out t...

UPS fraudulent tracking information SCAM still going on

I have no idea how someone can game UPS to get a tracking number with "proof" of delivery, when the item was actually not shipped, but it happened to me, and to several other people purchasing from the same seller (learned too late, ALWAYS check sell...

UPS Package Showing No Delivery. Is it lost?

I had a UPS package that said it would arrive Wednesday. It did not arrive. The last scan I see on it is in Georgia on the 25th. Should I assume it is completely lost?

Will USPS let you stop a delivery you believe is going to a scammer?

sold a PS 5 and shipped and I believe the guy is a scammer. I looked up the address there's a picture of an apartment complex but I cant find any public information on the buyer and I think I need to stop the delivery if USPS will let me?? good idea?...

Item has not arrived - FRUSTRATED

I paid for an item on 4/2, stated it would be delivered on 6/28. It did not arrived and is stuck in Chicago since 4/18. I reached out to the seller, seller states that I need call USPS, I did, they can track it past 4/16, but other items that came in...

calculated shipping charging more than the buyer paid

I see a handful of posts with similar issues... Usually I end up paying a little less than the buyer was charged for calculated shipping (USPS Priority). But my last few sales, I was charged MORE than the buyer paid. I contacted customer service to i...

Import tax / duties on an item sent to Europe gifted to a family member?

I bought a Macbook in early 2020 for about $2000 or so and I want to give it to a family member in Europe.I know the spiel around import taxes on merchandise and this is not a situation where I would be buying something now and shipping it.I am using...

I ordered an item that was cancelled. Message I received was Something wrong with buyers shipping ad

Estafetamembers feedback

I have been using the PO Box service to Mexico from Estafeta to eBay called Estafetamebers for a long time now, and with so many years using the service I don't know why eBay promote a service like that, at best the service is average and in the wors...

Missing shipment..

An item sent to me from Europe has disappeared in ISC New York, No tracking since May 9th, the seller issued a refund... It seems that US customs either has a huge backlog, or not enough employees in the last year..

Combined Ship Fed Ex Labels Not showing Direct Signature Tracking

I had two combined ship orders that I chose to combine with Fed Ex. The orders were not combined by the buyer. I get the option of adding Direct signature tracking and it is absolutely charged for and added to the cost then I go to print the label an...

slow usps causing refunds

Ebay needs to add time to the shipment of goods. Instead they are refunding payments to the buyers before the item is received through no fault of the seller. Sellers should not be monetarily penalized due to a poor postal system. The problem is not ...