Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Speed packs

Why is it that Speedpaks sit in the San Francisco post office for 5 to six weeks with no activity?Should we boycott Speedpak shipping until they figure it out?3 months is ludicrous.

Advice needed

Totally my fault but I accidentally shipped out the wrong size. Wasn't aware about mistake made untill after the buyer pointed it out (shipped size M instead of S).So I apologized (indeed) and asked if they would want to file a NSAD. And no response ...

package delivered, but to the wrong address- file SNAD or ?

So we have a new postal carrier on our route and we've received 2 days of mail from other addresses and I suppose it was our turn to finally have our mail sent elsewhere. The tracking shows "delivered- parcel box" and rather than deliver the package ...

Need Technical HELP.... eBay LABEL WILL NOT PRINT..... HELP!

Hello,First, I checked my HP printer (ink, cleaned, align, etc) and I am able to print from my desktop OTHER information but NOT the eBay label, using eBay's label system. Very Weird!#2. I spoke with eBay CS. CS walked me through step-by-step and eve...

Question About Return Address On Shipping Label.

My Stamps.com shipping software is not working so I have to go to the Stamps.com website to print shipping labels which I've never done before. I notice when I print my shipping labels on the return address it prints my first and last name twice. It ...

Thermal Label Printing

Hello, I’d like to start using the Dymo thermal label printers for shipping labels, but I don’t know which size to get or which label. I’ve tried googling it, but everyone recommends different printers and while the 99019 label seems to be agreed upo...

shipping charge

why is the shipping charge taken from my bank acct . when there is sufficient funds in my paypal acct.

Damage of case from shipping

I am wondering what to do since the seller wants to give me $25 and call it a day! The item was $400 and I paid close to new price for it. Pictures showed no damage prior to buying it . I explained it is totally not acceptable and they don't care.

package sent to Mail Recovery Center in Denver

Hello, I was tracking my item recently purchased and it informed me that my package had been sent to Mail Recovery Center in Denver! Can anyone tell me what that means and when my package might be delivered or what my next moves should be to followup...

Ship by Dates???

Has anyone noticed the ship by dates wrong on orders? Orders that came in yesterday are showing ship by September 13th and ones that came in on Saturday are showing Next Monday??? I only have a 2 days processing time? I've had 2 customers send me mes...

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Resolved! Do I ship a hat in its hat box?

Hello all, I have sold a vintage hat with its original hat box. My question is do I wrap the hat box as is and ship it or do I put the hat box into a bigger box and ship that? The hat box itself is hexagonal in shape, not square. I have never sold a ...

Wrong shipping adress

Packages shipped but USPS not updating tracking

Hello Fam, I shipped out 15 packages on Wednesday and put them in a USPS drop box. It is now Sunday and none of the tracking has updated. Obviously my customers are starting to get upset. Has this happened to anybody else? If so, what do you recommen...

Resolved! Shipping label issue

I have printed quite a few labels through eBay and they have always fit my label but now when I buy a label through eBay it wants to print the whole size of a full sheet of paper. I made no adjustments so I'm not sure what to do is there a settings I...