Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Getting the shipping details correct

Hi All, Am a newcomer to Ebay, so am not sure if I'm doing things correctly. A while ago, I tried to put up a listing. It didn't appear; no reason was given. However I had problems filling in the shipping details and wonder if this was the reason. I'...

Printing labels from the app

I haven’t been able to print shipping labels from the app for three weeks. I keep getting the “try again later” message. Any one else having this issue? Or have a resolution? I’ve deleted and reinstalled the app and tried it from a different phone.

Confused about this "standard shipping rate" that a buyer is asking about

Good morning. I received a message asking about one of my cards that I am selling here. The card has a buy it now of only 6 dollars, it says: will give you the $6 if can you use the new ebay standard shipping rate for this order? Ship cards $20, and ...

Shipping the item

What is the logistics channel? The seller told me he has no logistics channel to send the item to my country. But as per the listing of the item clearly indicated that the item can be sent to our country. please help me to solve this.

Free Local pickup ?

Do you think "Free Local pickup" is better than shipping on the same state ? Because free local pickup we can take the item whenever we like.

Need help

Hi It's first time for me to buy spare parts from ur web and u need to ship it to Jordan so I need more help which I can't get

Sellers opposing combined shipping? Then they lose my business

It should be a requirement for sellers to combine shipping on multiple purchases. If necessary eliminate "free shipping" as no courier actually has such a service, as listings using that can't be combined for discounted postage. At most a buyer can r...

If I ship with signature confurmation and they don't pick the package up is that refusal?

I've been having issues with shipping fishpeople in the Mojave leave them in their mail box for an extended period of time as a result they get cooked fish out of their mail box at about 5pm . If I require a signature and they don't sign for it is th...

How Do I Exclude Canada From My Promotional Shipping Rule?

I use the Ebay Global Shipping Program for orders shipped outside of the US but I do not want my promotional rule of free shipping for orders over $50 to be applied to Canada. I think I might have excluded Canada from the eBay Global Shipping program...

Priority mail regular envelope vs priority mail padded envelope.

Hi everyone, I sold an item and I had previously selected the priority mail padded envelope option. I would like to know if it would be ok for me to bubble wrap the item or even put it in a different brand of padded envelope i.e UPS and then put that...

Tracking post cards

I am a new seller on ebay and am starting off with many old postcards found in great grandparents attic. I have just sold my first and mailed to buyer, it cost me $4 to pay for tracking. Do most sellers add tracking for items like this ? Thanks

Resolved! eBay changed my active listing to free shipping. How can I change it back to buyer pays shipping?

eBay changed my active listing to free shipping! It has 3 bids and the last one says free shipping. How does the happen? How can I change it back to buyer pays shipping?

Qr codes

I accidentally purchased 2 qr codes how do i get rid of 1 qr code .i shipped items but i accidentally dowloaded 2 qr codes and only needed one need help plz respond.

Shipping,, I have had a buyer pay, then request that I hold the shipping for 10 days

How can I make sure it doesnt look like I didnt ship in a timely manner,, effecting my indicators for my selling status? There has to be a way to make it delayed on my end as well . I thought about just marking it as shipped , then shipping it when I...

Resolved! Shipping the old-fashioned way?

Am I able to simply ship a product I sold to the buyer by writing their address on the package, bringing it to USPS, and sending it by media mail? On eBay, it "seems" that I'm being forced to either print a shipping label or a QR code and pay for it ...