Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Item hasn't received yet

Ordered a teddy bear, my items hasn't arrived for 2 months and I'm still waiting for it, he took my money but haven't delivered my item.

User avatar by Enthusiast
  • 216 Views
  • 2 replies
  • 0 helpful

Resolved! Shipping issue question - possible scam

Hi, (this is my first ever forum post here, bear with me haha) I won bidding for an expensive item on the 14th of June, for which I paid immediately. Seller had a 3-business day shipping term, so on the 17th I asked them when are they going to ship? ...

Where's First class shipping as a choice?

First class shipping is not an option again. Ebay had it fixed and now it is not an option again. Please look into this and keep this an option for those who ship "smalls". Not fair to charge a buyer more than they need.

Partial refund

I want to combine shipping for different items. Not sure how to do that first off... Secondly I told a customer I would issue a partial refund for shipping since he ordered 2 different items.. How do I do that?

The label print screen does not open.

Since yesterday, the label print screen does not open.The screen to press the print button with a preview of the label does not open.This is not a PC or printer problem.I've tried both on Mac and Windows.Am I the only one experiencing this?

User avatar by Adventurer
  • 1245 Views
  • 23 replies
  • 5 helpful

Shipping calculations off

I had a sale for my item, tickets. I sold 6 tickets but when the buyer was completing the tranaction she was charged per ticket. How can I fix this ?

Shipping

I prefer to purchase items with free shipping, so when I'm selling an item I'm okay with free shipping. I just can't figure out how to make the offering show free shipping. Yes, I know it's very pricey but I'm okay with that.How do I make it free shi...

User avatar by Enthusiast
  • 223 Views
  • 3 replies
  • 0 helpful

Resolved! Shipping label

Hi I made a sell. The shipping label I am to print is different weight and package size I thought I chose. The seller paid $17.54 for 8# package. The label say it’s shipping 3# flat rate envelope. What do I do?

User avatar by Pathfinder
  • 225 Views
  • 2 replies
  • 0 helpful

Does USPS still deliver to Puerto Rico?

I sold an item to a buyer in Puerto Rico. Its a $25 item and weighs in at 4 ounces in its small bubble mailer.I ship hundreds of packages there every year. But today, it will not allow me to choose First Class. As a matter of fact, all USPS options a...

User avatar by Thrill-Seeker
  • 630 Views
  • 6 replies
  • 4 helpful

Fraudulent sellers

They will give you a tracking number and when the item is delivered, it will be nowhere to be found. Contact the shipping company and give them the tracking number. They will also ask for your name and address. The tracking number is a valid number b...

User avatar by Explorer
  • 205 Views
  • 1 replies
  • 1 helpful

Payment on hold

Ebay has put my payment on hold for an item I have sold but it is a large item and will be expensive to ship and I honestly don't have the money for shipping without being able to access the payment for the item. What can I do?

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