Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! The seller put that he delivered the package but didn't give the tracking number

Hello, I bought an item from a seller that has more than 20k sells with high reputation, and he say that all products have a tracking number (with I need to check if I will need to pay some tax). In my profile says that he already delivered the packa...

Help needed! Buyer says package wasn't received, USPS says it was delivered

Hello, New seller here. What do I do if the buyer says an item wasn't received, but the USPS tracking says it was delivered? Here's the message I got from the buyer: "Hey I got a notice that the package was delivered. I did not receive the package. W...

Resolved! I sent a package to a customer and it's lost after leaving my Post Office 7 days now

I never sell anything on eBay hardly ever... But I recently decided to sell an item... I sold the item and the transaction went smoothly. I mailed a package to a customer and it was picked up scanned and sent out but now it is unaccounted for. I am o...

Refunded a sale because of slow USPS = No sales

I always post my stuff to sell on Ebay on Friday afternoon to be shipped out on Monday. Most of my sales are on Sunday. I have never had a weekend when I didn't sell anything. I have been selling on ebay for over 2 years. On August 9th, I had a total...

EBay label not printing correctly from app

I have 5 1/2 x 8 1/2 labels That I’ve been printing with forever. Just this week when trying to print from my eBay app it has started to print straight down the page instead of the proper dimensions or set up. If I go to desktop I can print it proper...

Never received item

Ask eBay to step in and give me a refund for the item that I did not receive they won't give me a refund eBay said the tracking number says it was delivered I guess I think I'm lying over $12 wow

seller cant shipping

I am a new seller on eBay.I am currently unable to sell my first item on ebay due to the increase in covid-19 status in our country. Laying What should I do now?

Fraud

eBay is the most scam site they work with scammers to steel people credit card number and Give it to scammers to sale there junk and when you open a case with them they take the saler side and close you case they all scammers on eBay be careful they ...

Compensation for damaged goods in transit

My advice to all sellers. DO NOT USE EBAY TO BOOK SHIPPING. You will get a penny in compensation. Arrange shipping outside of ebay.I used ebay to book the shipment of an electrical item. From the options given , I picked UPS.the item got damaged in t...

USPS Delay and Buyer Threatening a INR. What can I do and how will this impact my account?

Hey, I'm pretty new to selling on EBay so I'm unsure of the processes. I sold a high priced pair of shoes a few weeks ago and shipped it via USPS Priority to Sneaker Con for authentication, but it appears to still be in transit. I shipped other shoes...

Refund of shipping label from canceled It has been about five days since I purchase a shipping order

The buyer canceled the order before I had shipped the package… I had however purchased a shipping label...It has been about five days since I purchase a shipping label to the US PS… How do I avoid that label and get a refund?

Ebay Needs To Post Notice That Tracking Is Not Working

Items purchased last week provided tracking information earlier this week but now nothing is listed and I have received some of the items already. Is anyone else having problems?

Online

Very good

Well I guess this is encouraging.

I got an email from the VA telling me that the U S post office is looking to hire 100,000 new hires with preferences being given to vets (which is why I got the note). One can hope that an increase of that size in the labor pool will help smooth out ...

Canada Post - no tracking updates after item arrives in Canada

Hello everyone.I'm facing this problem: whenever I ship something to Canada, there are no further tracking updates once the item arrives in Canada. The last status is "accepted by destination post for processing". I attached response from Canada Post...