Shipping

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Shipping Exclusions

I've had two customers email this week after receiving an offer from me saying their location was excluded from my shipping profile. I don't have any shipping exclusions so I think it's an ebay bug. Anyone else running into this issue? Has anyone fou...

Priority mail

I find there is no support for sellers at all !!!. Very upset. Twice I had items break and I have no way of knowing or making the buyers bring the items to the post office for inspection and so I could not get help from the post office on priority ma...

USPS Signature Confirmation ?

Does anyone know if the USPS or FedEx are still allowing their carriers to sign when signature confirmation is purchased? I have a recent delivery sent Priority Sign Conf showing delivery today to Las Cruces NM. The signature entry data shows COVID C...

International Shipping Labels - Addresses Too Long

Hey Gang,This has me confused and wondering...When I go to ship international labels on eBay, I run into many addresses that are just too long and then I have to manually edit them.Is there any plan for eBay to ensure, at the time the buyer uses chec...

USPS tracking NOT uploaded, failed marketplace notification

Since July 27th, some of our order's USPS tracking numbers can not be uploaded. After we process the order batch from ShipStation, some orders show "Failed marketplace notification" alert. These orders are marked shipped but without tracking. Then I ...

Invoice for re-shipping an item returned to me by post office

Hi all, since I can't seem to get to an EBAY employee for help, I'll try for a solution in here. I shipped an item to a buyer, during the shipping, the buyer had the P.O. forward the item to a second address for her. A location she was on her way to ...

USPS recycled tracking will not upload

Any solutions from anyone yet? Been happening couple times and now I just shipped 200+ packages and 25% of them are not uploaded due to USPS recycled tracking number.

Stuck in Cincinnati

I had a great transaction, shared some local memories with the buyer, but now he says the item has not arrived yet. Shipped June 23, today is August 1. Item tracking shows it arrived in Cincinnati on June 30, where it has been recumbent since. When I...

Resolved! Shipping question

If buyer has paid for shipping, then why am I asked to pay through Paypal?

Buyer wont pick up package

The package was sent and it needed to be sign for. The delivery failed cause the buyer was not home I'm guessing. The package has been sitting for 5 days and now the buy sent a did not receive the item claim saying he works until 5:30 weekdays but di...

buyer wants item shipped to different address (work)

How do I ship to a different address via Ebay shipping. Buyer wants it shipped to his work. I always used PayPal shipping until about 5 months ago and its not clear how to do this on eBay shipping. thanks. He's already paid

Refund shipping fees to buyer

How do I refund shipping fees to a buyer? The actual shipping cost was less than he paid me and I want to refund the difference.

Shipping Labels

Hi HelpWhen I sell an item and the buyers paid for shipping fees, that money is not going into my checking account or pay pal account, yet when the item is delivered it is taken out of my checking account from pay pal, since not money in pay pal. I w...

Shipping insurance?

I'm getting ready to print a USPS Priority label and can't find the option to add insurance. Value is $175. YIA

selling

Hello,I have a new seller account on ebay. I have set my payment methods and linked my payneer account. However ebay is limit Ended me with 10 listings.how next step chose what ?