Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! Item shipped TO China has not arrived, tracking doesn't show it, buyer has opened a dispute.

Hi all. I'm a longtime (20+ year) eBayer but not a pro or power user, feedback in the 300s, all positive, maybe a quarter of that as seller. I sold an antique photographic lens to a buyer from China, for a surprisingly high price. Another bidder had ...

Resolved! Return Request

Hi Everyone,I got a return request on a 2020-2021 two year planner that I sold.This phrase is included in the listing:Free Shipping / No Returns.THIS IS A 2020-2021 PLANNER AND IS GOOD FOR 1 YEAR (2021) ONLY.PURCHASE OF THIS ITEM MEANS BUYER ACKNOWLE...

Tracking Numbers

I ship lots of small envelopes just with stamps does E-bay count these as unshipped

Resolved! USPS shipping issues (Awaiting Delivery Scan)

I shipped an item out on July 24th, 2021. The shipping process was going fine until the end. I saw on eBay that the item was out for delivery, so obviously I would be excited because it’s one of my first sales, and I was about to get paid. However, t...

International Shipment to Ireland Was Lost by DHL/Ebay..Now I'm Out $800

This is just more of a complaint post than anything else. I shipped a golf bag to Ireland back on May 20th via GSP. The item arrived in DHL eCommerce in Compton, Ca where for some reason it was deemed "Overweight" with a "Returning to Sender" message...

Global shipping guarantee on shipping?

I was contacted by an international buyer who says they haven't received their item. The last update was July 1st, and it was somewhere overseas. Does ebay offer some kind of guarantee with international shipping? Or am I screwed out this money from ...

Resolved! eBay & seller won’t give me a refund :(

Hello, I don’t know what to do right now - so I just joined the eBay community to ask y’all. Recently, I purchased a K-pop album (NCT 127) and I didn’t think much about it. But when it arrived, my package was already opened and I only received the p...

Initiated a return request and the seller gave me the completely wrong address.

Hello! I opened a return request for a figure as it turned out that the item was a bootleg, (one indicator was that it smelled strongly like slray paint.) The seller accepted the return and gave me an automated ebay return label and I shipped the ite...

A week or more for a seller to send out the item.

I see this happening more and more. Seller waiting a week or more to send the item out. Could this be due to managed payments? Could this be one of those who wants their money in the bank account before they ship? And if the buyer files a INR a day o...

Checkout shipping issue

Having a issue with the buy it now checkout option. Says seller doesn’t ship to my location. Contacted the seller and he does ship to my location. Any help would be greatly appreciated.

Global Shipping Program

Does the Global Shipping Program still work or was the stopped?

eBay envelope problems - I am losing money!

About 1 out of 6 eBay envelope transactions are failing. I am following the specific eBay envelope guidelines for selling sports cards and even purchased the eBay's recommended paperboard envelope. Unfortunately, these envelope (all less than 3 ounce...

Shipping - You Gotta Love Clueless People

Here's a great exchange with a potential buyer in Arizona. Buyer: I surely was thinking about making a bid but after seeing almost $25 for shipping, I think something is wrong? What might be the cost to others way past me on the west coast? Oh well i...

Fed-Ex charged substantialy more after having Ebay customer service helpd make shipping labels.

Fed-Ex charged substantially more after having E-bay customer service helped make shipping labels. I will start from the beginning. I had an item listed as local pickup only. I let a buyer talk me into shipping it. I used E-bay shipping calculator to...

Resolved! Pick up changed to shipping

the person who has paid for her glassware and ask for pick up now wants shipping. And ask for me to send an invoice for shipping. But I would like to see shipping on the eBay purchase. How is the shipping added to her purchase on eBay? Can she go in ...