Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Unable to purchase signature confirmation

Hi, I tried to purchase signature confirmation for a package today. I was able to check the box but when I went to print the label, the signature confirmation block became unchecked and the fee was not included. I thought I might have made a mistake ...

Local pick up

Hello, the customer already paid but we want to change to local pick up. How can I do that?

Resolved! Media Mail dimensions

Do the same 12x12x12/1728 inches hold true for Media Mail too before it pops to dimensional weight? Or does Media Mail have different rules? I am reading the last of 16 books and just realized my box fits the first 15 but not the one on my bedside ta...

eBay Standard Envelope - Delivered yet stuck on "Label Created"

New seller and recently started shipping lower cost items with the eBay Standard Envelope (ESE). I am aware the tracking number is used by the internal USPS sorting and distribution machines, so its not a USPS First-Class Package code the the clerks ...

UPS Shipping

Is there a link to sign up for UPS or FED EX shipping through ebay?

11/11 Veteran's Day post office closed

Postal holiday correct?

Buyer claims they did not receive their item despite tracking saying otherwise, What to do next?

Hello. I've recently sold an item worth over $750 and required signature confirmation through USPS. Additionally, I insured this item. The buyer is now claiming that they never received this item despite tracking saying it was SIGNED for at the speci...

VeRo 3 day account restriction

Ebay has suspended my account for 3 days because 4, yes 4 hp ink cartridges violated the European Unions import policy. I spoke with customer service (total joke) who refused to remove the restriction. I am a top seller, doing thousands of dollars of...

"Something went wrong and we were not able to generate the label." Error

Started 11/2/2021. Can't ship Item.I troubleshot it with 2 Ebay reps over the phone, - no go.Never had this issue since 2003. Anyone else having the same issue ?? Thank you.

PROBLEM WITH USPS!!!!!!!!!!!!!!!!!!

I have just been shafted by eBay! They take my money each week and then I have a problem with a customer to get my money back and they deny my money!! This buyer bought 22 items from me, USPS did not scan the package, the buyer demanded a refund the ...

Shipping label

How do I find the total shipping label cost for each month of the year?

Voided Shipping Label and Refund

I am new to eBay and selling items. I purchased through buyer payout, two shipping labels and they were incorrect. I voided them within less than 24 hours. I have learned through the community chat that the return can take up to a month or longer. Wh...

Free Shipping

Is there a way to view which items have free shipping in my active listings? Like a filter? Can't seem to figure it out. Thanks

SHIPPING FEES

Hi:I live in Norway and wanted to buy a Wall Clock for GBP 21.99, for which eBay had decided the shipping fee would be GBP 16.19. Neighboring countries like Denmark and Sweden, eBay charge just GBP 10.14. The difference is not due to eBay being a VOE...

Is there an ebay discount on shipping by volume?

Facing an all to quick arrival of my current employment status ending due to business closure. I am trying to plan ahead for my next perspective job of selling used auto parts for another salvage yard about 30 miles from us.One of the things that I d...