Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

eBay Standard Envelope - Delivered yet stuck on "Label Created"

New seller and recently started shipping lower cost items with the eBay Standard Envelope (ESE). I am aware the tracking number is used by the internal USPS sorting and distribution machines, so its not a USPS First-Class Package code the the clerks ...

UPS Shipping

Is there a link to sign up for UPS or FED EX shipping through ebay?

11/11 Veteran's Day post office closed

Postal holiday correct?

Buyer claims they did not receive their item despite tracking saying otherwise, What to do next?

Hello. I've recently sold an item worth over $750 and required signature confirmation through USPS. Additionally, I insured this item. The buyer is now claiming that they never received this item despite tracking saying it was SIGNED for at the speci...

VeRo 3 day account restriction

Ebay has suspended my account for 3 days because 4, yes 4 hp ink cartridges violated the European Unions import policy. I spoke with customer service (total joke) who refused to remove the restriction. I am a top seller, doing thousands of dollars of...

"Something went wrong and we were not able to generate the label." Error

Started 11/2/2021. Can't ship Item.I troubleshot it with 2 Ebay reps over the phone, - no go.Never had this issue since 2003. Anyone else having the same issue ?? Thank you.

PROBLEM WITH USPS!!!!!!!!!!!!!!!!!!

I have just been shafted by eBay! They take my money each week and then I have a problem with a customer to get my money back and they deny my money!! This buyer bought 22 items from me, USPS did not scan the package, the buyer demanded a refund the ...

Shipping label

How do I find the total shipping label cost for each month of the year?

Voided Shipping Label and Refund

I am new to eBay and selling items. I purchased through buyer payout, two shipping labels and they were incorrect. I voided them within less than 24 hours. I have learned through the community chat that the return can take up to a month or longer. Wh...

Free Shipping

Is there a way to view which items have free shipping in my active listings? Like a filter? Can't seem to figure it out. Thanks

SHIPPING FEES

Hi:I live in Norway and wanted to buy a Wall Clock for GBP 21.99, for which eBay had decided the shipping fee would be GBP 16.19. Neighboring countries like Denmark and Sweden, eBay charge just GBP 10.14. The difference is not due to eBay being a VOE...

Is there an ebay discount on shipping by volume?

Facing an all to quick arrival of my current employment status ending due to business closure. I am trying to plan ahead for my next perspective job of selling used auto parts for another salvage yard about 30 miles from us.One of the things that I d...

Shipped to Guam in error

I shipped an item to a buyer in ID. It should have been delivered by USPS last week. The tracking shows it went to Guam and it is now in Hawaii. I saw posts that this has happened before. What is the issue? Is there a problem with the bar code ebay p...

Is the shipping label purchase a must?

I finally sold something on my ebay store over the weekend. The customer paid $3 or so for shipping, as noted on my ad, but then I had to pay $8.15 or whatever for the shipping label? So, basically my $20 item made me $11.85. Is this normal?Thanks to...

UPS damaged claim form- who fills out me or buyer?

Hi, I'm confused, I would think the shipped (ME) would fill out the UPS claim form but on the paper work it asks for consignee phone number, email. These items are not allowed to be shared I thought per ebay rules. I've tried to send attachments thro...