Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

I am trying to cancel an order that is going to the wrong address and cannot do it.

GUAM - Is signature confirmation not allowed?

I just tried mailing an item to Guam, US Territory confirmed. No matter what I tried adding Signature Confirmation would not allow the label to be purchased on any USPS services, including Priority Express. First time for mailing to Guam so just aski...

What is the best way to calculate shipping before I send something?

How do I calculate shipping before sending something? How do I offer free shipping?

Resolved! pricing a shipping method

Does anyone know if you use a pizza box as a shipping container how much the USPS will charge? The square inches of the box is higher that a "small" USPS flat rate box but smaller than a "medium" flat rate bo.

Technical issue: You can try this to see or fill orders

If you are trying to see or fill your orders. Can't since eBay having some Technical issues at the moment. You might be able to do this. I used a site for printing shipping labels for other sites I sell on. The site is PirateShip.com My account was a...

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Resolved! FREE SHIPPING

How do I include free shipping in my adds? In my add I "clicked" free shipping but it doesn't show that in my add. It says "calculate shipping" instead.

DEFAULT INTERNATIONAL SHIPPING EXCLUSION LIST?

Greetings all, When uploading some auctions yesterday, I noticed that a default list of excluded countries pops into all my listings, even though I ship "worldwide." I'm a kinda of curious about this since I did not exclude any countries. Is this an ...

Check status of Ebay UPS Claim for damaged item

I sold an item and purchased the UPS label through Ebay. Item arrived damaged. My buyer has fully cooperated, sending pictures, etc. and I have issued a full refund. I opened a claim using Ebay's UPS claim form and have received a case number. How do...

CANCEL GLOBAL SHIPPING

Where and how can I opt out of the global shipping program please.

shipping labels

i am switching to use half sheet sticker for shipping .when i did full sheet paper it gives me online label record that prints on the other half of paper. how can i get rid of that so i don't waist half the sticker. anybody now what i can do.

Tracking Number

What is Tracking Number?

defective product no way to contact vendor

I received a non working Dockers freq that came without instructions and when I finally found a driver - Hammock Software Imaging Device - I discovered the item was not working, i.e. it would not feed the paper. This item I believed I ordered on 10/J...

eBay Standard Envelopes- Good Deal or Bad Scam?

Hello there, this is my first post on the eBay forum. I have some questions about selling items through the eBay standard envelope shipping method. The eBay standard envelope is very cheap, usually around $1 or less depending on the weight of the pac...

Filling out the eBay UPS Damage Claim Form

I purchased a UPS Label through eBay. Box and item were damaged. First filed a claim direct with UPS with pictures and all. Claim issued and all I needed was to submit paperwork for payment. Discovered I'm not the shipper of record and don't have eBa...

Resolved! Shipped an item via FedEx with insurance. The customer sent me pics of damages

Hello I shipped an item via FedEx with insurance. The customer sent me pics of damages to one of the pieces in the box. Do I refer them to FedEx to claim insurance damages in shipping or do I have to make the claim? Thanks in advance