Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Multi-item listings and shipping

I am new to multi-item listings. I just posted a listing that has 4 identical items that weigh 3 lbs. each. If a buyer buys two of them, does Ebay automatically double their shipping cost? Thanks.

eBay label cost adjustment off the chart

Hi! First time post here. Today, I received a notice from eBay that FedEx adjusted a package cost. It’s a very small, 1lb package, but the billable weight is 26lbs!!! eBay just charged my credit card for $35 which is ridiculous. Clearly this is a mis...

UPS Ground Saver vs. UPS Ground

Been seeing the same delivery times for both services. Does not seem to matter which service I use.eBay forecasts Ground Saver as having longer delivery times than Ground. That is not what I am experiencing. I have seen a LOT of posts where USPS is h...

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Shipping delayed with red text

I ordered a PS4 game internationally a week ago and things were going into today where I get this: Not only was my order delayed to two weeks but where it says “Shipped to You” now is highlighted in red and has a red exclamation mark. What does this ...

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USPS Packages not moving

I have two packages I shipped with USPS that are in tubes since they are posters and they are still only saying they were accepted by the post office with no further details. The buyers put the funds on hold, but not sure what I can do as I shipped t...

User avatar by Explorer
  • 2876 Views
  • 10 replies
  • 0 helpful

Ebay's International Shipping Program

I've been trying for months to get into the program. I realize it is by invitation, however I've spoken to 3 or 4 different agents, they say our shop is eligible as we are a Top Rated Seller, and to wait a few days. I've done everything they have ask...

Missing Package Scan

What happens if a package is not scanned. Does seller get a ding if buyer never complains? Tracking Number:9434636208070317688380Copy Add to Informed DeliveryLatest UpdateYour package will arrive later than expected, but is still on its way. It is cu...

Shipping Are Not Being Applied Correctly

When issuing a partial refund for shipping I am selecting Shipping Discount as the reason for the refund. However, when the refund is done, eBay is applying part of that refund to the item purchase price and part to shipping. I'm only refunding for s...

User avatar by Adventurer
  • 108 Views
  • 2 replies
  • 0 helpful

No QR Codes for Bulk Postings? (UK - Royal Mail)

Instead of faffing about and doing them all individually, I just went ahead and did a bulk purchase....I can't find a QR codes anywhere.... so have had to refund a few labels to re-order individually for QR codes. What a total farce.... is this accur...

User avatar by Rising Star
  • 104 Views
  • 1 replies
  • 1 helpful

Undelivered product.

I’ve purchased some oak in early December. Recently, the status of my order switched to “sent without tracking.” I’ve been texting the seller to see when my oak will be delivered and he said that I will receive a bill of lading for the truck that he ...

Nelko thermal printer

I cannot get my Nelko thermal printer to p my labels on 4x6 format, it print too small and sideways.

User avatar by Explorer
  • 64 Views
  • 1 replies
  • 0 helpful
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