Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Printing Shipping Label Error

I have been trying to print out a single shipping label on one sale I made overnight. I contacted eBay and they said it was on their side. Anyone else have an error message that says- "Something went wrong and we were not able to generate the label."...

Resolved! is ebay using ship cover for insurance now?

Used to be when i paid for insurance thru ebay labels and filed a damage claim, I had to go thru USPS (and usually be denied the last year or two). but, the other day, I filed a claim for damage to a package although I had had to wait 2 weeks (7 days...

Resolved! Incorrect return address on shipping label for item that sold

Hello. I just made my first sale on Ebay. My address is in NY - listed as my primary address. (I never deleted my previous addresses.) I did calculated shipping, where I entered my NY zip code and everything seemed fine, however, I just printed out m...

Suggestions on how to pack and ship Accuquilt Go large cutting mats

I have a few Accuquilt GO cutting mats that seem to sell well here. When looking at the size and shape I am a bit perplexed as to how to best box them for shipping.Any and all sellers with experience in having shipped these before would be greatly ap...

Item was returned back to seller

Hello, I purchased an order and had it shipped to a correct address, however, for some reason it was being returned back to the sender over insufficient address.I tried to contact the seller, however a message stating that the seller is not accepting...

Why is shipping so cheap for amazon, but not for us?

I don't get how they can ship us bulky items for nearly ten times cheaper than it would cost me . Often my shipping costs alone can exceed the NEW price from Amazon with free shipping! Something is seriously messed up for that to happen so often. I g...

Resolved! Is VAT invoiced on GSP purchases over the €150 limit?

Experts, I understand that since July 2021 VAT is included in eBay invoices for sales from the USA to the EU for items (plus shipping) costing less than €150. I also believe that before July 2021, VAT was added to the invoice for GSP sales for any sa...

Resolved! Newgistics

I have been having problems with a USPS shipping partner...Newgistics. I have reviewed customer comments about this carrier and way to many are negative and voice that it either delays shipments, or outright looses them. I just reached my delivery da...

Lost package

Ok so how do you move on after a package has not arrived but you paid for it and neither eBay or PayPal wants to help ????

buyer has an APO address can't print shipping label

buyer has an APO in the USA can't print shipping label. ebay told me cancel sale. I cancelled, now buyer says address is a good address, but is stationed overseas. CAN'T I SHIP USPS WITH EBAY LABELS?

Shipping Oversized Equipment as a Seller

Hi everyone! I just had a quick question that I was hoping someone could help me with. I am looking to sell some heavy equipment, the kind of items you would find at a construction site, one of them weighs almost 8,000 lbs. I sell these kind of items...

Resolved! Uncombine shipping for international delivery

I recently sold 12 items to a buyer from China. I combined shipping and was able to fit it all in 1 box. My issue is when I go to print the label, it reads error. When I check the reason for it, it brings me to the customs form. The customs form says...

Shipping USPS First Class Letters - International ? How to?

I use to print USPS First Class letters Internationally through paypal as the postage was $1.30 for the first ounce. As Paypal shipping is now using Shipstation, the option is no longer available at this time. Shipstation says eventually it will but ...

SpeedPAK

Okay, so I just had my first order with a seller who uses SpeedPAK, naturally I have no idea how to track this thing. It was just shipped yesterday so I wasn't expecting any updates yet, just looking for a website that could track the package that I ...

Do you partial refund if buyer doesn't read?

Buyer purchased an item (Video game case + Manual, no game). Title, picture and description are clear, but they wanted a return because there's no game in it, I guess they thought I was just selling for 1/2 of market price for some reason. This item ...