Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Auto international shipping?

Hi. Recently inadvertently sold an item via the gsp. I prefer to only ship domestic (uk) and am pretty on top of how i list things so looked into it. Using the app i noticed that if you say end a listing that was for domestic postage only then when e...

User avatar by Adventurer
  • 221 Views
  • 4 replies
  • 0 helpful

help me, tks

If I have paid a deposit but I want to exchange the product, is it possible?

USPS Missing Search is totally ineffective

Last year in Mid December I shipped package to Portland Oregon. The tracking on this package was a mess showing that it arrived there and then showing it was still in Los Angeles and then back again to Portland. After that it never updated and I did ...

undelivered merchandise ordered 6/5/2021

I ordered a floral print button high low short sleeve plus size T-shirt on 6/5/2021 using PayPal guest service. ID # SKUB44121 with total price of $28.03. It has not been received to date. Transaction ID 25832391BR378960Y; Invoice ID E212106052134142...

refunds

I ordered an item back in April and waited until the delivery was past due before contacting the seller. He said he had a new employee who sent the item to the wrong address. This generated a postal tracking report showing a successful delivery (but,...

User avatar by Explorer
  • 181 Views
  • 2 replies
  • 0 helpful

Seller paid, had wrong address, now he doesn't answer

So, I sent the item to Slovakia, insured, one month later it came back as wrong address, but the buyer doesn't answer my messages. He had good feedback and bought the kind of items he got from me. I found his LinkedIn so he is real. What do I do? It'...

User avatar by Adventurer
  • 252 Views
  • 6 replies
  • 0 helpful

Longtime member, Horrible eBay experience selling

I have been a longtime Ebayer so I thought I'd try my hand at selling in a serious way. I listed my items, sold some, and sent 6 packages out on the same day. Three were broken by the USPS! Ebay's response was that I had to wait for claims, even thou...

Collection Delayed

Can someone please tell me what "Collection Delayed" means? According to the seller my parsel has been held up due to covid messures. The situation has not changed for 20 days.I'm afraid the message means that the shipper is still waithing for the pa...

Resolved! USPS Ground Service not available on shipping page

So, Ebay allows up to use USPS Ground Shipping in our listings. So, why is the service not available when I go to print my shipping label? If they are not going to honor it, then don't make it a choice when listing items. I am losing money all the ti...

Resolved! Ship in 24 hours

I've been selling now for several years, but this pop-up message will sometimes through me for a loop…In the Seller's Hub, on Monday morning, I get a message "Ship in 24 hours" , I usually have items ready from the weekend to ship on Monday anyway. B...

Resolved! Seller Cancelled Order

Hi,I ordered an item and the seller cancelled the order after receiving the payment saying the item was damaged.I was refunded the price of the item but not the shipping costs. Should the shipping costs for a an order cancelled by the seller be refun...

User avatar by Rising Star
  • 411 Views
  • 8 replies
  • 0 helpful

UPS Charges for refused packages

Just wanted to confirm this was true as I have been calling ebay over and over for more than a month and this is the first time someone explained to me that I was charged twice from UPS because they charge to ship it out and since the buyer refused t...

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