eBay

Resending item again

Hello i sold item last month i send item to another country at 7 .12 it arrived at this country customs at 8.3 so full 22 days!But this country customs rejected letter and send it back to my country at 8.4So now my item is with me now and money of bu...

why am i paying shipping for product that was not as describe

Buyer opened a return case with item doesn’t fit description.

Buyer said that the item was not as described and opened a case. I am just wondering how long is the buyer given to return the item? It’s been a couple of days. I’m new to all of this. The buyer seemed rude and isn’t communicating with me.

My Package has been Diverted?

Hello Everyone, My package arrived at the FedEx in my home town, in Arizona, yesterday, then FedEx got a message to return it? eBay says the Shipper can't do that. Perhaps the FedEx Person meant Divert it? It came from California, it was supposed to ...

Is it 10 or 15 business days for a buyer to ship a return?

I have a buyer who started a return Dec 15. More than 10 business days have passed and no return was shipped. I called to have it closed, and they told me it's 15 business days. Did I miss something? I know I have had non-shipped returns closed after...

In need of help

I sold something on eBay and tested it out before shipping it and it is not longer in working condition. The problem is I already printed the shipping label and it marks the order as "Shipped" and I can not cancel the order. I don't know what to do a...

USPS insurance claim question

We shipped a order to our buyer using Priority Mail Flat Rate with signature confirmation, packed the items perfectly and sent it on its way (we ship these kinds of order frequently without problem) The box showed up to our buyer looking like it had ...

eBay standard envelope for cards etc

Trying to get the feature to work. I can input it as the shipping option when I post but I can’t use it when printing my label once my item sells.

FEDEX DIRECT SIGNATURE IS ABSOLUTELY NOT NECESSARY

I WANT A LIABILITY RELEASE FORM. I HATE THIS. WHO ON EARTH IS HOME AND AVAILABLE FOR A 12 HOUR WINDOW FOR WORTHLESS FEDEX'S DELIVERY WINDOW TO ACCEPT A PACKAGE? I AM EXTREMELY ANGRY. EBAY CUSTOMER SUPPORT IS LITERALLY USELESS FEDEX CUSTOMER SUPPORT I...

Shipping

When using ebay trading card shipping, What type package do you select down below in the shipping info and measurements. Letter? Large letter , thin package?

tracking

Seller says the tracking is back in order ad should be arriving soon! Why did it go to NY then NC. then and now in jersey ? The previous tracking was from NC up to Roanke,Va. {near me} then NJ ,then NY! I was getting ready to take the previous tracki...

Still in transit

I sold an item a little over 30 days ago, and it was going to a apo, and the tracking still say's in transit, so of course the guy opened a case. I sent it and the post office sent it on to the next location. Will ebay side with the buyer and refund ...

EBay International Global Shipping Tracking # ESUS

If you ship internationally via EBay International Global shipping, you will create a Tracking # with ESUS_________ when you try to track it via the EBay Item Tracking, the tracking info is not complete. If a customer says they did not receive, Ebays...