Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

cancel shipping label

I accidentally generated a shipping label (USPS label) which isn't appropriate for the item being shipped. How do I cancel this shipping label and get a refund.

Sellers Beware!!!!

It no longer matters to sellers,if you insure an item when shipping. I sold a vintage McIntosh receiver for $685. I insured them item for the purchase price,as I do all my items. The buyer received the item,but claimed it was damaged. He took picture...

I am a new selller need a taraning

need import export licesense

Labels

I sold my first item on ebay and listed it asbuyer pays shipping. When i was notified it was sold and had to ship it, i bought a shipping label excited to sell my first item on ebay and assuming i would be re imbursed when i was paid for the item. I ...

Ship to U.S. but buyer wants item shipped to another country

I have U.S. shipping only on my listing but buyer is asking for invoice to ship to Mexico. How can someone outside U S. make a purchase if I have U.S. shipping checked off? Do I cancel order or how do I calculate shipping now?

why can't I mark an item shipped?

why can't I mark an item shipped ? ? ?

Resolved! package lost - then refunded- then pkg shows up - I want my money!!

1) After 3 weeks my pkg was still not delivered to my customer in Michigan ( worse state to ship to right now by USPS). So ebay says to make it right. I was not going to ship another replacement to Michigan!! So I refunded their purchase price a week...

USPS Media Mail Delays

If you are a seller in a covid hot spot I would strongly recommend that you do not use USPS media mail. I am in New York and currently have 9 packages not moving that were shipped with media mail. One package that I shipped on March 31st has not been...

International Shipping

Hello,Is there delay to get orders because of covid-19 situation yet?

Resolved! Late packages

Hi,I sent a package to Indiana 8/21, and they have not received it yet. I opened a lost package search a few days ago. How long can I wait before I have to refund the customer? I've been in this position before, customer will demand a refund and then...

Change address on printed shipping lable at buyer request

Buyer purchased item then emailed saying please ship to different address after I printed the lable. How do I change and reprint the label

International shipping

Has anyone had trouble in shipping international through the global program. An item I shipped was lost I provided the shipping number and I lost the case. They said I did not provide tracking number fast enough. I think one day after the case was op...

Resolved! shipping

hi Hi, I bought an items from the three sellers a one ago. they already shipped the items , i didn;t get How can i immediately cancel the item or What should I do when the money is returned to my wallet?

Resolved! selling on ebay with UPS.

Beware when adopting some suggestions from EBAY : Sell on UPS, 50% lower shipping cost compared to USPS. Did that, returned quickly to USPS, after EBAY/UPS charged me way after my items were delivered. Did not see any savings by shipping with UPS.

Paying for Shipping

I sold an item a few days ago. The buyer paid for shipping, and the amount he paid was included in my payout. The payout went through, and included the buyer's shipping payment. My cost for the shipping was not deducted from the payout, yet, I've nev...