Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Buyer selected USPS Retail Ground for shipment, but I can't select that for shipping.

Buyer paid for an item on the 24th, selected Retail Ground for shipping option and paid the amount for that. But when I go to buy the label, USPS Retail Ground is not presented as an option to select. Just Priority Mail and Flat Rate box options. Thi...

Credit from USPS for labels

Hello, I am new to EBay and on October 11th I printed extra labels and am still waiting for credit. What can I do? I did receive email from USPS to wait 3 weeks. It's been almost 7 weeks. Phone number of who to talk to? Thank you. Anne

Combined shipping question

HiHow can I offer shipping discounts on different items? I only sell from time to time, don't have an EBay store.So:if I sell item 1 and I have 5 of them I can offer discount shipping for second or third, etc.If I am selling item 2 and I have 3 of th...

Are you from Alabama? Does this affect you?

https://www.yahoo.com/news/hundreds-missing-fedex-packages-found-123639100.html Hundreds of Missing Fed Ex Packages found down an Alabama Ravine.

Shipping rate differences

I just had a buyer pay $21 calculated shipping on an item. I just shipped it. It was $12. Where is this descrepency coming in? I am going to refund him the difference, but that is an awful lot to be off on?No wonder some sellers seem to have extraori...

eBay Standard Envelope not appearing on mobile

For some items that I sell that are under $20, I use eBay standard envelope to ship. These items are primarily coins and paper money. Up until now, I had created most listings on the computer. Recently I started using my mobile device (IPhone 12) to ...

USPS Providing USED Tracking Numbers, Cannot Upload Tracking To Customers Order Info - AGAIN!

USPS and eBay are just really taking the Keystone Cops thing to a whole new level.Once again, USPS is issuing OLD / USED tracking numbers and as a seller, you cannot upload to your customers order details.Last time this happened we lost our TRS over ...

Using a shipping label not bought on eBay

Hello. I recently sold an item with pretty expensive shipping. When eBay gave me the option to print a shipping label, I went with the default one they gave me without thinking because I assumed it was the correct one. However as I drove back from th...

What does "To_be_sent_abroad_no_coop" mean?

I recently bought a pretty old PS3 game from a seller in Germany. My item has been stuck in transit for over 2 weeks and the last update I received states "To_be_sent_abroad_no_coop". What does this statement mean?

Shipping Rate Differences

Resolved! error on global shipping program

I have a customer in the Netherlands trying to pay for an item and she is getting this error."When I press the buy it now button. I keep getting an error message. The system wants to open it up to allow sales to the Netherlands."On my end it shows so...

USPS SCAN form not downloading

Is anyone else having problems downloading the generated SCAN form in the bulk shipping page? It generated and shows it is available but when I click the Print button (which should download it to my computer), it says the form was not found on the se...

Where is my package ?

This was on CNN Hundreds of FedEx packages were found tossed into an Alabama ravine, sheriff says No real question

Tracking

Items I ordered on November 23rd,2021 have been shipped but on the same day they were shipped it shows that my items have traveled to 3- 7 several locations and then was delivered to a separate address and it was delivered in August of 2021…3 months ...

I only ship to U.S., but buyer has international address.

My items are listed as only shipping to the U.S. A buyer bought 2 items and requested an invoice. The invoice request lists a U.S. address, but when I click "send invoice", I get a shipping address in Germany, and the only shipping options are intern...