Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Shipping magazine ads

I have some old magazine ads I think would interest buyers, but I'm not sure how to ship them -- flat, or in a mailing tube? "Flat seems like it would drive the cost up a lot. I know you're not supposed to send advertising by USPS Media Mail, but som...

Correcting address error in the eBay pre- printed label

I sold an item and got the email from eBay informing me of the sale and to print the shipping label. After that, I received a message from the buyer telling me that she made an error in the address and gave me the correct address. I have not printed ...

Possible scam

So I sold some high end Disney collectible recently. I received a message today from a buyer who received their box 9 days ago, yet just now messaging me that the box was damaged and item destroyed. Then requesting I pay half the money back in 1 mess...

You can change the address on a shipping label, but can't change the zipcode?

Had a package returned for "No mail receptable". Buyer now wants it sent to their PO box the next town over. I go to 'get another label' and then 'change address' and it lets me change every field but the zip code, which means I can't change the addr...

I don't understand what eBay says shipping will cost

Maybe I'm overthinking this. But I have a bunch of odds and ends I'm trying to sell, but not enough buyers. Some things aren't even getting views. And I'm convinced it's shipping costs. I don't understand, for example what "Save when you buy a label ...

Wrong address

Hello, Ebay had an old address stored on file which I havent used in 6 years. I need to to change the address but neither seller will respond. Please help with this. It should be too difficult, I just ordered these and they haven't been shipped. gett...

ESE with multiple orders - question about shipping labels

I listed two items separately, one with 2 oz ESE shiipping and the other with 3 oz ESE shipping. Both were won by the same bidder (total way under $20 limit). eBay combined the two into a single invoice. I don't want to "combine" shipping because it ...

Tracking a Package that is Taking the Scenic Route

So I mailed an envelope(4 1/8 X 9 1/2 inches) to Croatia with tracking where it was scanned by the post office.The 'estimated delivery has changed'...from May 14th-May 26th to May 30th-June 4th...reason 'running behind'.I do not have EIS...this is ju...

PIP insurance claim denial for coins shipped in ebay std envelope

Just for awareness if a customer buys and pays for 2 or more coins (separate orders ie didnt ask for combined invoice) and you ship them in the same ebay std envelope and copy the tracking, PIP will only pay out for 1 coin if the package is lost. The...

USPS Shipping

DON'T USE USPS FOR SHIPPING ANYTHING! They charge a lot to ship now, but do not get your package to its destination on time. Their excuse is "it's in transit"! So you continue to pay more for their service and get less service. My suggestion is to us...

shipping problems with FED-x

Over the past year I have had 4 items shipped by sellers using FED-X to which never arrived, FED-X says they were delivered but thy were not delivered. FED-X is impossible to contact about problems, they have the system set up where you can never get...

Buyer not being able to buy, because seller supposedly does not ship to their location

My store is within the United States and I only ship within the United States. I have had several customers contact me saying that they can't put in an order, because of error stating "I don't ship to their location", their address is within the US. ...

Nice Change to Shipping Labels

Just noticed this change to the eMail notification of when you purchase shipping label from eBay. Now the eMail has a PDF file of the shipping label attached. The name assigned to the PDF includes the order number. This is something new that just sta...

Ship tip for card games and playing cards

Ship tip: for card games.After taking photos of cards wrap in a paper band to keep them from getting shifted and damaged in shipping. Really adds no weight and arrives neat and organized.

Shipping Label Underpaid Adjustment policies

This morning, I woke up to two Shipping Label Underpaid Adjustments on my Seller Hub, and at first, it seemed odd, as it was 2 adjustments for the same listing; one for $1.50 and then one for $5.24. Now, neither are accurate as it was a 3.5 pound pac...