Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Tracking

A buyer recieved his package but tracking info is showing return to sender. How does the order get marked as delivered?

Actual shipping charges paid by buyers and actual charge by shipper

It has just come to my attention that eBay is keeping the difference between actual shipping charges and what is paid by the buyers. For example, I sold an item and the shipping charge paid by the buyer was $21.85 but according to my recent payout de...

FedEx label won't scan at drop-off?

I tried to drop off a FedEx shipment today at my local dollar general, and the label would not scan. The label has some "USPS" reference on it, but I double-checked, I did purchase FedEx, but oddly no mention of FedEx on the label? What am I missing?

Resolved! Confused about what to do here -- item returned by PO for postage

I way undercharged for shipping so I think I was a little generous to myself when I calculated it, which the PO sent back saying it was 52.50, yes dollars; instead of the 35ish dollars I thought it was. Item is four pounds, 14 by 21 by 10 -- somethin...

SYSTEM_RESTRICTION : This is quite ridiculous

Just today I got a update on my tracking saying that the item i purchased from ebay is restricted at the global shipping center. It is a Christmas Gift. I am so upset has anyone has this before and resolved. I need some help please. Cheers!

Is the Ebay Standard Envelope Shipping option for cards not working?

I just noticed that on a card that I sold, the standard envelope option isnt listed for me to purchase a label. Anybody have an idea what it could be? Thanks in advance!

UPS scanned as delivered I was in Lobby it was NOT delivered

I was anxiously awaiting an eBay package valued at 200.00 I saw the UPS truck show up I ran down to the lobby to grab the package, I chased the UPS driver out the door. I said do you have a package from eBay. I looked it was not there. I waited with ...

Resolved! Shipping charge on a free shipping item or 9 month wait time.

I recently won an action with free shipping. The seller contacted me saying the item will take 9 months to arrive to me with no tracking number or I will have to pay another $35 for them to ship it airmail.I don’t wanna screw over the seller. It’s no...

Buyer Returned Different item

Hello Community,A buyer bought from an item over 1KG i have receipt by DHL shows 1Kg he returned another item which over 300gr!!! i don't know what to do ???

Can't Generate Scan Forms

Hope everyone is doing well! We've been having issues generating a SCAN form for all our USPS packages. I'm sure you guys have seen it before. Sad box with "Error generating scan form". This has happened throughout the year, and usually within a week...

QSL cards / eBay Standard Envelope?

Hi there - I primarily sell postcards and, since the eBay Standard Envelope was introduced, I've been using it for all shipping and it both saves times and adds some peace of mind to the shipping process. I have a few thousand QSL (radio) cards I'd l...

eBay Failing us again on USPS Up-Charging for Holiday Season

Ebay should automatically add the same percent on everybody's selling price & have a giant Banner Saying All Customers have to pay an addition 5% because the USPS are charging all sellers that amount & it will come off when USPS takes it off. I am su...

Resolved! Looks like USPS is already starting to bog down

Shipment delays have already slipped out 1 to 3 days on a lot I see. Apologies coming in by the hour for delays. I'll be forced to either use UPS or just shut down until March. eBay?

Shipping

Hi, I just sold an item and it was local pickup only. The buyer did not realize it. Buyer would like item shipped at his expense. How can I protect myself if I agree to ship? Anyone know how to find buyer's ratings? Because it's local pickup, I canno...

Resolved! No longer able to open case with USPS?

When there was an issue with a package you used to be able to go to the USPS site, click contact us at the bottom, use the e-mail option, select where's my package, then fill out a form and the case would go to the destination PO for investigation. I...