Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Seller using false tracking number

A seller is using a false tracking number from launchterminal. The tracking number doesn't show up on USPS, UPS, FedX, or DHL.. Beware of Launch Terminal being used for false tracking numbers.

FedEx

I finally was hit with a FedEx ground charge. The sale was over a week ago and today WHAM! Original shipping : $25. New up charges for 2 shipments about $50 each! Luckily I had room. No real reason why it happened. I guess they no longer want my busi...

My parcels gets deliverd to a city and not to my home address as promised in Ebay emails?

Lately Ebay delivers all my parcels to a shipping subcontractor who won't deliver to my address. They deliver to a city not close to my home address. This although that I have a local post office within walking distance.It's only Ebay that has this b...

Lost shipping label

Shipping label printed but lost. Over 24 hours, I am trying to replace the label and ship. How can I do it?

I'm going out of town, but my package may come early. What happens?

I just purchased something on eBay and I was hoping it would arrive after Christmas because I'm going out of town, but seeing its tracking history, it's possible it may arrive early and I won't have anyone to pick it up for me. I delivered it to my w...

What do you do when a buyer buys from you then asks if you will ship it faster

than your stated handling time. This happened to me. I just got back from the post office. Dropped all packages off. Had my handling time set to 5 days so I could take a break. Somebody buys something from me then asks if I will ship it fast. They sh...

Got double Charged for Shipping label! Help Please.

Today I printed a label and for some reason it charged me twice. Maybe somehow I goofed but not sure how. This is the first time for this to happen to me.Question is how do I make a claim or request for the first charged shipping to be credited to my...

Shipping notification to ebay

How do you let eBay know an item has been shipped if you do your own shipping?

shipping

I am ready to ship to boxes to Canada and trying to print shipping labels. I would like to use UPS standard to Canada, but that choice is not showing in the "print shipping Label" page. What do I do now?

Shipping

Can you tell me why Ebay is charging almost 4 times what I was quoted to get an item shipped to me?

Combine shipping charges for Flat Rate Envelope when it is not an option on the item

A user purchased a quantity of 3 from an item with a weight entered as 6 oz. The item allows for USPS First Class and USPS Priority Mail services. My combined shipping rules are set to combine by weight, which in this case would be 18 oz, more than U...

Insuranace for Ebay International Standard Delivery

I am starting this conversation in the hopes that eBay management sees it and does something about it. I would be happy to use eBay standard delivery for all my international shipping needs. but there is one HUGE GAPING PROBLEM - you can only get ins...

Resolved! eBay Standard Delivery - I don't understand this tracking info...

A package is going from California to Canada via eBay standard delivery. It shows this tracking for the most recent activity: Dec 20, 202112:46amDepartedLOS ANGELESDec 19, 20216:33pmArrivedLOS ANGELESDec 14, 20215:04pmInternational item has left orig...

shipping

how can I combine shipping after buyer has already paid?

Item MIssing...what can I do

I need advice on this one..... Purchased an Iphone that was shipped via FedEx to my freight forwarder in Miami(Aeropost). I live overseas.However, the item is listed as delivered by FedEx to the correct address but signed by someone who does not work...