Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Could eBay Start It's Own Shipping Service??

I've been watching shipping fees increase over the last 15 years and it's getting out of control. It used to cost around $7 to send a pair of shoes.... what's it now? $12... $17?! This is getting unsustainable. When it starts costing $20 to ship shoe...

Resolved! Forgot to add tracked to package

Hey guys, sorry if this has been answered previously, I tried to look for an old thread but couldn't find one. I have sent a package, but forgot to get it tracked, I assume the buyer will receive it, when will my funds be released? Thanks in advance!...

Resolved! Ebay shipping returning items as "prohibited" when they aren'[t.

I manufacture and sell front sight adjusting tools for an assortment of military surplus and collectible rifles. I've been selling them on ebay for over 10 years now without any problems until this new "ebay shipping" program came about. I tried it a...

EBAY Label UPS shipping Claim Insurance / Value

So does anybody know the maximum value for a claim when using UPS labels created by Ebay? On ebay it shows $999, but UPS is claiming it's their standard $100. I shipped a set of wheels that UPS sat on but I can only get $100 plus the shipping back. I...

View full shipping history w/ebay shipping

Trying to add up my annual costs with ebay shipping and I can't see anything past the 90 day history.Is there a link somewhere I'm missing?

Shipping price paid by buyer doesn’t match final shipping price

I’ve sold an item through UPS Ground and the buyer has paid $48.31 for said item. I go to print the label through eBay and find that the shipping would cost $126.58. I have not changed the shipping service, weight, dimensions, etc. of the package.

Change of shipping method etiquette

Good morning all. I sold an item this morning and the listing said the buyer has a choice of UPS vs FedEx and I'd charge them a flat rate. They chose FedEx and the shipping is like $7 more than if they'd picked UPS. Also, the Ebay price for the FedEx...

Resolved! Changes to listings by E bay

I have found a number of our listings have been changed from shipping to collect only. I think this has been done by an e bay automated system. This is a bar to selling as buyers need to be close to the seller if they are to collect and therefore wil...

Carrier options not showing up on label purchase

I have multiple listings that use a shipping business policy that specifies UPS as the only carrier option for international shipping. However when I try to purchase international labels for sold listings on ebay, UPS isn’t offered as a carrier optio...

Bulk shipping label not working (Error)

When i purchased bulk shipping label, the error came up, but the payment has been went through. I have tried to print them again with the reprint or the void the label, it would not let us access to it, Does anyone having same issue?

Sixbit - Global Shipping Program - How do you set up?

I use Sixbit to submit items, and recently started using the Global Shipping Program. I have 2 questions: 1) - How do you set up in Sixbit? I select Global Shipping Program, and provide a domestic shipping cost, but it is not capturing the domestic s...

Resolved! mailing rates

When I use the ebay calculator price on the item I am selling with pay by location shows the amounts they need to pay. Once this item is sold the cost for postage is always wrong and ends up costing me 1-3 dollars more then what was originally calcul...

Resolved! eBay knows what we pay for shipping / eBay should not charge commission on these postage huge rates

eBay needs to reconsider their taking commission on shipping. With shipping and taxes driving me off the platform eBay (you would think) do all they could to help us make money. eBay knows what we charge for shipping. The only thing I can tell is tha...

What to do when eBay and DHL say a package is delivered when it wasn't

Okay so here's my situation. I ordered a package off eBay. The destination was addressed a small commercial business, with no mailbox or lockbox (as mail is put in through a letter slot in the door). Both eBay and the DHL tracking both say the packag...

eBay Shipping bug? Customer charged way less than calculated shipping cost.

Just an FYI: not sure it this is a new bug, an ongoing problem, or just a one-off but I sold an item earlier today going from California to New York with a calculated shipping size of 12"X9"X3" at a weight of 15 ounces and the customer was only charg...