Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Owe on multiple items, no response from seller on combined shipping invoice

I won multiple auctions that ended 36hrs ago. Before bidding on any of them, I messaged the seller asking if they offered combined shipping, and they replied "Yes, I am happy to adjust the final shipping price to reflect combined shipments." As soon ...

USPS Issues

The changes at the USPS are going to create a disaster for shippers this holiday as its defects have not only begun but it is getting worse. Packages are really slow, getting lost and more already. So much so that at least 19 states and the DC Distri...

Delivery date

Why is it when I view the item I want, it shows it will be delivered October 19 - 22.When I place my order, it suddenly changes delivery date to Nov. 22.Why did the delivery date change? I feel deceived and mislead.

Shipping label could not be generated

For over a month, I have been getting an error with the bulk shipping tool for USPS that the label could not be generated. I have tried different browsers and different computers, but I still get the same error. I can print labels from my phone, but ...

Resolved! Parcel Select Now Totally Dead?

For the first time, I have no option to create a listing and offer parcel select shipping. I know the common knowledge was that it was slowly going away, but it must be gone now. No one will be offering Priority and then shipping Parcel Select using ...

SHIPPING AND BUYER PAYS

WHEN LISTING I GET CONFUSED HOW TO SHIP AND BUYERS PAY

Shipping tracking number

I sold an item on eBay I am trying to put in my tracking number. It will not let me type my tracking number and it needs access to my photos unconstitutional no. My photos have nothing to do with tracking numbers it will not let me put my tracking nu...

Resolved! Buyer selects priority envelope when item measurements require larger packaging. How do I prevent?

I offer priority shipping and provide the size of the item. Buyers select priority envelope even though the item measurements show it can not fit into a priority envelope. How do I offer priority shipping while preventing the buyer from selecting a p...

Buyer Requests Tracking - Does Not Respond to Messages

Hi, I'm probably overthinking this, but I sold a graphic novel to a buyer in America. (I live in Canada.) He selected economy shipping, which does not come with a tracking number, although I provide tracked shipping as another shipping method. The bu...

International shipping returns

A buyer in Australia bought an expensive dress and wants to return it . How can I get a label to them ? Or how can I send money for them to purchase postage , since eBay forbids the exchange of email addresses ? Oct / 2021 thanks so much for your hel...

Priority Mail Regional A & B Boxes no longer offered as shipping choice

along with the latest USPS increase from $8.00 to $8.75 on a padded flat rate envelope,the choices of Regional A and B boxes are no longer available thru E bay.Great improvement-not!

Selling

Was anyone else upset about getting the email about media mail not being available for some categories. I have never knowingly abused the selection of shipping media mail versus first class postage even though I often check to see what other people w...

anyone just get a disturbing email about Media Mail?

Got an email saying in part: Your account has active listings that offer USPS Media Mail as a shipping service option in categories that aren’t eligible for Media Mail under USPS rules. In addition, eBay Labels does not support shipping label printin...

Is it possible work with international shipping from Brazil?

I sell a lot of different industrial machine and I would like to sell internationally. I am located in Brazil and need to ship the products from here. Is it that even possible? If it is possible, what´s the correct way to configure the shipping setti...

Question about shipping dates.

I printed some labels tonight for items that I will be shipping out tomorrow. I used the drop-down menu to select tomorrows date for the labels. The record on the buyers page says shipped today. My question is, does this now mean the package requires...