Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Media Mail - now unavailable

Sold a book last night. Went to print label this morning and Media Mail is now no longer an option. Talked with e-bay and said there was an update last night. So, even though that was my shipping option and how it was listed - I was told, "tough luck...

Resolved! Shipping Calcualted by seller location

For the first time i'm using the ebay feature for shipping that apparently calculates the shipping cost for the buyer depending on their location. The range that ebay showed me can be from 13.95 - 120.00 for ground fedex.I'm a little worried that shi...

Resolved! Bulk Labels show shipping date as Jan. 1 but Dec. 31 not available -- why??

As I went to pay and print labels using bulk shipping I noticed shipping on Friday, Dec 31 is NOT available but Saturday, Jan. 1 is available. WTH? Does eBay realize Jan. 1 is a holiday??? My 50+ packages all say they must be shipped by 12/31. I'm ju...

Resolved! USPS Tracking Still Awaiting Item That Has Shipped

I'm a seller who sold an expensive item to a buyer that seems to concerning him and now me. I shipped the item on Dec 27 with a store close to my home that handles shipping and receiving packages. I've never had any issues at that spot and it's much ...

Resolved! Item Shipped Without Exterior Cardboard Box, Damaged; How to Proceed?

I bought a collector's edition video game in "like new" condition.I've bought many before and sellers have always shipped them inside a cardboard box, saving the actual video game box from external wear. This recent game I received was shipped withou...

Do you select free postage for buyers or make them pay for it?

I'm selling a coat and ebay says the cheapest posting cost is £5.30 and I've put it up for £15 so I was wondering whether to make the buyer pay the posting cost or pay for it myself. EBay says that people are more likely to buy something with free po...

Can't print eBay labels for Dec 31 but can print for Jan 1 when USPS is closed!

tyler@ebay velvet@ebay jasmen@ebay Can't print eBay labels for Friday Dec 31 when post office is open.But, eBay is letting me print labels for Sat Jan 1 when the post office is closed.Thought you should know.

Resolved! Holiday Shipping - eBay protecting us if USPS is not open on 12/24?

So we were just unsure of how to handle Christmas Eve this year, since in most cases if the holiday falls on a Saturday it's observed on Friday, or if it falls on Sunday it's observed on Monday. We decided to call USPS and check in with eBay, and it ...

Reprinting an eBay shipping label.

Does anyone out there know how to reprint an eBay shipping label?? I clicked on "Print" on my PC screen with shipping label shown, and nothing happened; and the shipping label disappeared from my screen.. On oe of their wehaelp apges, eby asys the wa...

What's "eBay delivery services"? Slower shipping from US than from China

There's a few times I bought something that's in the US to ship to me in Canada and the shipping shows as "eBay delivery services". I originally thought it was the Global Shipping Program that was renamed but it's clearly something unrelated and anyt...

Marked as Shipped?! Label created, but not actually shipped yet!

Marked as Shipped?! Label created, but not actually shipped yet! Marked as shipped, even though the order has not actually been shipped yet. This happens when a shipping label has been created. Yes, this we buyers know! Today, I was actually notified...

How to find out if I purchased insurance for USPS label more than 24 hours old?

Is there a way to see if I purchased additional insurance for USPS shipping on a label I printed more than 24 hours ago? I don't need/want to reprint the actual label, just to see if I bought insurance and maybe what I actually paid for shipping on t...

Double Payment for An Item Shipped

How to get an extra payment for shipping the same item get put back into a pay pal account??

Shipping

I sold an item, it was posted as delivered to correct zip code but no address and customer says he did not receive item. I used ebay shipping label. What happens now?

shipping rate increase

Well, as would be assumed the shipping rates are going up, which of course is another revenue increase for eBay as they charge us all the fee's associated with the payment processing to collect the shipping charges. My problem is that still, 6 days a...