Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Sold Item possibly lost in the Netherlands thanks to Global Shipping Program

Im a seller from Massachusetts.A customer from the Czech Republic opened an " item not received " claim, because she hasn't received a lot of Monster High Dolls I sold her.I sent the item to Erlanger KY ,, I was notified by eBay that they received th...

tracking info

Why are there three tracking numbers for purchase of only one item?

eBay's INACCURATE Notifications creates Negative Buying Experience

tyler@ebay Last night (Sunday evening) an item sold, I packed it and printed the label for MONDAY shipment about 1/2 hour after it sold. Right after doing that there were two messages from the Buyer. The first one asked to Cancel the purchase and the...

Resolved! Use different size Flat Rate Box?

When I listed an item, I put the shipping as USPS Large Flat Rate box, so that is what the buyer paid. ... but my cat destroyed the box I had planned to use and my local PO doesn't have any more of that size.Is it alright to use a Medium? The item fi...

What happens if I accidentally send my shoes to the wrong authenticator

Hello all, I have a worry. I was in the post office and it was hectic. I had multiple shoes to ship out to authenticators. My worry is that I accidentally mismatched the shipping labels on two pairs of shoes in my rush to ship the shoes before USPS c...

Combined Shipping

I have a buyer who bought 2 items. She is asking me to combine shipping. I don't know how to do it and my item does not say Shipping will be combined.Am I obligated to ship the 2 items together? They are fragile and I prefer to send them individually...

Are you allowed to send Graphic Novels Mangas media mail?

Are you allowed to send Graphic Novels Mangas Media Mail?

USPS Dimensional Surcharges coming 2022

Reading through all the USPS rate increase info and came across this buried in the middle. This greatly effects a few items I normally sell and no longer will as it will not be worth it."NEW – STARTING APRIL 2022: There will be a new “nonstandard fee...

Laserjet printer makes fluttering sound when starting and printing. Anything wrong?

I have a HP laserjet printer that makes a loud fluttering sound when starting and printing. Does anyone know what is causing this? Should I be concerned?

UNBELIEVABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Yesterday I wrote about how the eBay shipping site was not allowing us to label today, last night we were shipping on 1 Jan. this morning, to my complete surprise the system allowed me to print a shipping date of today. I can only assume that there i...

Tracking and lost shipment

After shipping an item 2 months ago, an overseas buyer says he did not receive it. eBay allows me to see the international PB tracking number, but I have been receiving emails from eBay requesting my local shipper (USPS) tracking number. This is the ...

Resolved! Media Mail - now unavailable

Sold a book last night. Went to print label this morning and Media Mail is now no longer an option. Talked with e-bay and said there was an update last night. So, even though that was my shipping option and how it was listed - I was told, "tough luck...

Resolved! Shipping Calcualted by seller location

For the first time i'm using the ebay feature for shipping that apparently calculates the shipping cost for the buyer depending on their location. The range that ebay showed me can be from 13.95 - 120.00 for ground fedex.I'm a little worried that shi...

Resolved! Bulk Labels show shipping date as Jan. 1 but Dec. 31 not available -- why??

As I went to pay and print labels using bulk shipping I noticed shipping on Friday, Dec 31 is NOT available but Saturday, Jan. 1 is available. WTH? Does eBay realize Jan. 1 is a holiday??? My 50+ packages all say they must be shipped by 12/31. I'm ju...

Resolved! USPS Tracking Still Awaiting Item That Has Shipped

I'm a seller who sold an expensive item to a buyer that seems to concerning him and now me. I shipped the item on Dec 27 with a store close to my home that handles shipping and receiving packages. I've never had any issues at that spot and it's much ...