Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Made a purchase from China, got a Tracking #ending in HK

Been over a month but checked the status of the shipping it no longer has the HK tracking but now a USPS tracking?? I'm confused!!

international shipping

I do not normally ship outside the US but I sold an item today to a buyer in the US Virgin Islands and for some reason he is not able to make his payment because it says I do not ship outside the US. How do I fix this problem?

Christmas Buyer in New Jersey waiting for Package from VA in North Carolina. Wait what?

First time buyer in New Jersey buys from seller in Virginia on December 25th (Christmas) Ship item on the 27th. Item goes to North Carolina. HUH? Its been sitting in the GREENSBORO NC NETWORK DISTRIBUTION CENTER ever since with absolutely zero update...

Global Shipping

Has ebay changed their policy about protecting sellers using Global Shipping? A buyer left me feedback complaining about slow delivery. I shipped the book via Priority Shipping, the same day it was paid for. ebay knows that I have no control over the...

Resolved! Ship to a different address than listed?

Buyer claims he put in wrong ship to address wants it shipped to a different address. Is this a scam? What should I do?

Ebay is charging for Signature Confirmation on Insurance over $500.01 - Should be free!!

Has anyone noticed that Ebay charges for USPS Signature Confirmation on items insured for $500.01 or greater? This used be free. The USPS doesn't charge for Signature Confirmation on any packages insured for $500.01 or more. I just go to the post off...

Where do I find QR code for an electronically transferred item?

Payment on HOLD

USPS Insurance

I cant seem to find the option to insure with USPS shipping,has it been removed?

Resolved! Attempted delivery scan- no access

I'm just wondering how these play out. I've heard of it but it's a first for me. I'm guessing they'll retry and thenThey probably have an angry dog or something... return if that doesn't work. But how does this work as far as refunding shipping etc? ...

Screenshot 2022-01-09 at 00-16-31 Manage all orders — eBay Seller Hub.png

How to offer UPS and USPS Regional Flat Rate in same listing

Regional can only be priced if the package is stated as 3# and the shipment is straight Priority - since there is no Regional options. Of course this would yield incorrect UPS rates since actually shipping weight is 10#. How to offer both since only ...

Ebay automatically accepts return for any reason now??

I've been an ebay lover since 1999, but they have become ridiculous lately. What is the deal with accepting a return because the buyer didn't like the item? Nothing wrong with the item, it was simply buyer's remorse because they were stupid and didn'...

second shipping label

Hello,The item I sent my was returned due to lapsed forwarding address. She still wants the item, but now I need to generate a second shipping label for her to purchase — How do I do it? Thx

Resolved! Shipping label service is only printing Flat Rate Envelope labels

Hi, this is a weird thing- ,my last 3 shipping labels were Priority Mail Flat Rate Envelope labels, even though I had Parcel Select or Priority Mail options only, in the ads. Two of the packages were for 5 to 8 pounds- not what the Flat Rate Envelope...

Essential Information Missing from eBay Standard Envelope Instructions

As I tried to utilize the eBay Standard Envelope pricing... I attempted to post several Collectibles / Disneyana ... Postcards... I found that Disneyana has no "Postcards" category... and though it successfully allowed me to select the Standard Envel...

Ebay generated International label not printing today: "Insufficient data for an image" ??

When you open a PDF file in Acrobat or Acrobat Reader, the following error message is displayed: “Insufficient data for an image.” This is for printing an Ebay generated International label sent to KY only. All other USPS shipping labels USA and Inte...